Yale Child Study Center Grand Rounds: Why Good People Behave Badly at Work

As careers in healthcare and research become increasingly demanding, the importance of practitioner self-awareness, self-care and self-management is more crucial than ever. In this lecture, Catherine Sandler, PhD, one of the United Kingdom's most experienced executive coaches, will share her Emotional Profiles Triangle™ which will soon be published as a book titled Why Good People Behave Badly at Work.

This model is based on over 30 years of work with senior leaders across diverse professional fields. During this time, Sandler detected a strong link between the unconscious defenses of fight, flight, and freeze, and three character types which she has called tigers, dolphins, and owls. Each group in this schema has different strengths and vulnerabilities; they also have different triggers which cause their anxiety levels to spike when faced with adverse events. This model can help those working in academic and applied medicine gain valuable new insights into themselves and others, along with new techniques for managing stressful situations and professional challenges.

The learning objectives for this session are for participants to :

• Understand the Emotional Profiles Triangle™ model
• Explore their own ‘emotional profile’ – tiger, dolphin, or owl
• Improve their self-awareness and insight into others
• Develop effective new ways to manage themselves, colleagues, and patients when anxious and stressed

Continuing Education

This session is approved for Continuing Education Credit (CEC) by the National Association of Social Workers, CT and meets the continuing education criteria for Social Work, Marriage & Family Therapist, Professional Counselor, and Licensed Psychologist Licensure renewal. Additional information and instructions for earning CEC for this session will be provided at the live event.

YCSC Grand Rounds are reviewed for eligibility for Continuing Medical Education (CME) credits on an annual basis and most lecture-style sessions are approved for the year. Yale School of Medicine is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. Individual event designation details are provided at applicable live events.

This session is part of the 2024-2025 Grand Rounds "On Leadership" lecture series, Exploring and Enhancing Leadership in the Academy. The goal of this series is to provide an open forum with leaders who are committed to principles of collaboration and service, at the Yale School of Medicine and beyond. YCSC Grand Rounds sessions are typically presented in the Cohen Auditorium at 1:00 p.m. on Tuesdays from September through June, with a live stream available via Zoom. Internal participants are encouraged to attend sessions in person​​​​​.