2023
Information Design for Congested Social Services: Optimal Need-Based Persuasion
Anunrojwong J, Iyer K, Manshadi V. Information Design for Congested Social Services: Optimal Need-Based Persuasion. Management Science 2023, 69: 3778-3796. DOI: 10.1287/mnsc.2022.4548.Peer-Reviewed Original ResearchHigh-need usersEffectiveness of information designKnowledge of users’ typesPrivate outside optionsAbsence of price discriminationFirst-come-first-served queueRevenue managementMarketing analyticsGabriel WeintraubReduce congestionPrice discriminationStylized modelE-companionImprove social outcomesImprove welfareService providersFull informationWelfare outcomesCongestionCentralized admissionsInformation designUser typesWaiting timeHeterogeneous usersWelfare
2022
Online Policies for Efficient Volunteer Crowdsourcing
Manshadi V, Rodilitz S. Online Policies for Efficient Volunteer Crowdsourcing. Management Science 2022, 68: 6572-6590. DOI: 10.1287/mnsc.2021.4220.Peer-Reviewed Original ResearchOnline policyTime-sensitive tasksFood Rescue U.S.Constant factor guaranteeMissed tasksCrowdsourcing platformsRandomized policyBipartite matchingTime-varying distributionFood recovery organizationsTask typeTaskDynamic programmingPlatformUpper boundNotificationSuccess cruciallyMarketing analyticsGabriel WeintraubFeasible solutionsMatch probabilityHardness resultsGuaranteesTradeoffPlatform dataProduct Ranking on Online Platforms
Derakhshan M, Golrezaei N, Manshadi V, Mirrokni V. Product Ranking on Online Platforms. Management Science 2022, 68: 4024-4041. DOI: 10.1287/mnsc.2021.4044.Peer-Reviewed Original ResearchMarket shareConsumer welfarePreference weightsSequential search modelPlatform’s market shareGabriel WeintraubExternal effectsSearch modelModeling primitivesMaximum likelihood estimationWelfareConsumer considerationMarketing analyticsLikelihood estimationMarketSharingConsumersPreferencesRevenue managementSearch policyInsufficient screeningExternalitiesWeintraubRevenueDecreasing order