2024
Survey Protocols, Response Rates, and Representation of Underserved Patients
Elliott M, Brown J, Hambarsoomian K, Parast L, Beckett M, Lehrman W, Giordano L, Goldstein E, Cleary P. Survey Protocols, Response Rates, and Representation of Underserved Patients. JAMA Health Forum 2024, 5: e234929. PMID: 38241055, PMCID: PMC10799262, DOI: 10.1001/jamahealthforum.2023.4929.Peer-Reviewed Original ResearchConceptsHospital Consumer Assessment of Healthcare Providers and SystemsOther Pacific IslanderDiverse patient populationsMultiracial patientsPatient surveyConsumer Assessment of Healthcare Providers and SystemsAssessment of Healthcare Providers and SystemsHealthcare Providers and SystemsCenters for Medicare & Medicaid ServicesRandomized clinical trialsUS Centers for Medicare & Medicaid ServicesWhite patientsResponse rateQuality improvement effortsService linesPacific Islander patientsSurvey protocolPacific IslandersPatient populationIslander patientsPatient-importantUnderserved patient groupsMedicaid ServicesAlaska NativesMain Outcomes
2014
Development and Evaluation of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) Survey for In-Center Hemodialysis Patients
Weidmer BA, Cleary PD, Keller S, Evensen C, Hurtado MP, Kosiak B, Gallagher PM, Levine R, Hays RD. Development and Evaluation of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) Survey for In-Center Hemodialysis Patients. American Journal Of Kidney Diseases 2014, 64: 753-760. PMID: 24998035, PMCID: PMC4356523, DOI: 10.1053/j.ajkd.2014.04.021.Peer-Reviewed Original ResearchConceptsGlobal ratingCenter carePatient experienceKidney doctorEnd-stage renal disease prospective payment systemIn-Center Hemodialysis PatientsMeasurement propertiesDialysis patientsHemodialysis patientsDialysis centersMulti-item scalesUS CentersPatientsDialysis facilitiesHealthcare providersAbstractTextInternal consistency reliabilityStudy designConsumer AssessmentMedicaid ServicesProspective payment systemCareFormative researchConsistency reliabilityAMP
2009
Quality Assessments by Sick and Healthy Beneficiaries in Traditional Medicare and Medicare Managed Care
Keenan PS, Elliott MN, Cleary PD, Zaslavsky AM, Landon BE. Quality Assessments by Sick and Healthy Beneficiaries in Traditional Medicare and Medicare Managed Care. Medical Care 2009, 47: 882-888. PMID: 19543123, DOI: 10.1097/mlr.0b013e3181a39415.Peer-Reviewed Original ResearchConceptsPreventive services measuresCare experiencesPreventive servicesMedicaid ServicesPreventive services receiptRates of immunizationCAHPS scoresExperience measuresOffice wait timeQuality of careTraditional MedicareSick groupPhysician ratingsCare plansMedicare Managed CareHealthcare providersService MedicareCAHPS measuresHealth plansService receiptConsumer AssessmentSystem surveyHealthier beneficiariesManaged CareMedicare
2005
Exploratory Factor Analyses of the CAHPS® Hospital Pilot Survey Responses across and within Medical, Surgical, and Obstetric Services
O'Malley AJ, Zaslavsky AM, Hays RD, Hepner KA, Keller S, Cleary PD. Exploratory Factor Analyses of the CAHPS® Hospital Pilot Survey Responses across and within Medical, Surgical, and Obstetric Services. Health Services Research 2005, 40: 2078-2095. PMID: 16316439, PMCID: PMC1361242, DOI: 10.1111/j.1475-6773.2005.00471.x.Peer-Reviewed Original ResearchConceptsPatient-level analysisComposite scoreDifferent composite scoresObstetric servicesPatient levelHospital SurveyHospital levelHealthcare providersHospitalCAHPS Hospital SurveyPatientsConsumer AssessmentMedicaid ServicesCross-sectional dataPilot surveyCAHPS scoresScoresExploratory factor analytic methodsQuestionnaire itemsExploratory factor analysisSurgicalQuality reportsLevelsCAHPS
2004
Comparison of Performance of Traditional Medicare vs Medicare Managed Care
Landon BE, Zaslavsky AM, Bernard SL, Cioffi MJ, Cleary PD. Comparison of Performance of Traditional Medicare vs Medicare Managed Care. JAMA 2004, 291: 1744-1752. PMID: 15082702, DOI: 10.1001/jama.291.14.1744.Peer-Reviewed Original ResearchConceptsPreventive servicesHealth Plans Study (CAHPS) surveyRatings of careAspects of careModel of careBeneficiaries' experiencesFFS Medicare beneficiariesReports of receiptTraditional MedicareCare enrolleesFFS plansMedicare populationMedicare beneficiariesMedicare Managed CareCAHPS surveyCase mixMMC plansService MedicareMMC enrollmentSample of beneficiariesMedicaid ServicesConsumer AssessmentCareHealth careManaged Care