Can flexibility be constraining?
Pinker E, Lee H, Berman O. Can flexibility be constraining? IIE Transactions 2009, 42: 45-59. DOI: 10.1080/07408170903113789.Peer-Reviewed Original ResearchOptimal staffing decisionsDemand shocksUncertain demandFlexibility policiesForms of flexibilityHigher total costsInventory costsLittle slackFirmsWorkforce flexibilityTotal costShockStaffing decisionsDemandCostPolicySlackSecond stageDecisionsCommon optionFirst stageWorkforceFlexibilityDifferent formsBenefits