Staffing Challenges in Financial Services
Larson R, Pinker E. Staffing Challenges in Financial Services. 2000, 327-356. DOI: 10.1007/978-1-4615-4605-4_17.ChaptersFinancial services firmsService firmsTraditional retailingProfessional staff membersFinancial servicesHome DepotFirmsWal-MartMotivated professionalsIndustry leadersLabor poolCustomer impressionsImportant assetCost of trainingDual responsibilityUnique skillsCustomersAssetsDiffering needsStaff membersCost categoriesRetailingManagersCost partsProfessionals