2000
Sex differences in assessments of the quality of medicare managed care
Cleary P, Zaslavsky A, Cioffi M. Sex differences in assessments of the quality of medicare managed care. Women's Health Issues 2000, 10: 70-79. PMID: 10736560, DOI: 10.1016/s1049-3867(99)00045-6.Peer-Reviewed Original ResearchA Comparison of Carepartner and Patient Experiences with Hospital Care
Vom Eigen K, Walker J, Edgman-Levitan S, Cleary P, Delbanco T. A Comparison of Carepartner and Patient Experiences with Hospital Care. Families Systems & Health 2000, 18: 191-203. DOI: 10.1037/h0091846.Peer-Reviewed Original ResearchHospital experienceNon-clinical outcomesSupport of patientsDomains of careQuality improvement effortsFamily membersDischarge planningPatient satisfactionPatient responseHospital careSurgical careCarepartnersPatient experienceNationwide telephone surveyPatientsIndividual survey itemsHospital systemCareTelephone surveyFamily participationEmotional supportSurvey itemsImprovement effortsHospitalizationMore problems
1993
Using patient reports to improve medical care
Cleary P, Edgman-Levitan S, Walker J, Gerteis M, Delbanco T. Using patient reports to improve medical care. Quality Management In Health Care 1993, 2: 31-38. PMID: 10131018, DOI: 10.1097/00019514-199302010-00007.Peer-Reviewed Original Research