2024
“Nothing Is More Powerful than Words:” How Patient Experience Narratives Enable Improvement
Grob R, Lee Y, Shaller D, Warne E, Matta S, Schlesinger M, Nembhard I. “Nothing Is More Powerful than Words:” How Patient Experience Narratives Enable Improvement. Quality Management In Health Care 2024, 33: 149-159. PMID: 38941581, DOI: 10.1097/qmh.0000000000000477.Peer-Reviewed Original ResearchMeSH KeywordsAmbulatory Care FacilitiesFemaleHumansInterviews as TopicMaleNarrationPatient SatisfactionQualitative ResearchQuality ImprovementConceptsPatient experience scoresExperience scoresPatient experience assessmentQuality improvement projectResponsive service provisionThematic analysis techniqueImprove careImprovement projectQualitative studyMax QDAImprovement effortsQualitative interviewsOutpatient settingOutpatient clinicCoding reportsStaff strengthImprovement workTraining needsNarrative dataDay-to-day workService provisionStaffPositive practiceInterviewsExperience assessment
1991
Factors affecting the availability and use of hemodialysis facilities.
Cleary P, Schlesinger M, Blumenthal D. Factors affecting the availability and use of hemodialysis facilities. Medicare & Medicaid Research Review 1991, 13: 49-55. PMID: 10122361, PMCID: PMC4193220.Peer-Reviewed Original Research