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Bo Kim CMIPS Seminar

February 04, 2025
ID
12708

Transcript

  • 00:02Okay. Hi. Hi, everyone.
  • 00:05Is
  • 00:06there
  • 00:08Yes. It's me. Oh, okay.
  • 00:10Okay.
  • 00:11I didn't even put that
  • 00:12slide in. Okay. Alright. Hi,
  • 00:14everyone.
  • 00:15I'm Ashley Hageman,
  • 00:19a core faculty at our
  • 00:20Center for Methods and Implementation
  • 00:22and Prevention Science.
  • 00:24And it's my privilege,
  • 00:26and our center is honored
  • 00:27to have here with us
  • 00:28today Professor Bo Kim.
  • 00:29Before I introduce her, I
  • 00:31wanna take an opportunity just
  • 00:32to sit share a few
  • 00:34center updates.
  • 00:35So the Center for Methods
  • 00:36in Implementation
  • 00:38and Prevention Science, which we
  • 00:39affectionately call CMIPs,
  • 00:41is dedicated to methodologically
  • 00:43advancing our field.
  • 00:45And the program that I
  • 00:46help lead here, the Qualitative
  • 00:48Methods Innovation Program, specifically focuses
  • 00:51on thinking through how qualitative
  • 00:53methods can better better integrate
  • 00:55with quantitative
  • 00:56advancements,
  • 00:58and be responsive to large
  • 01:00scale
  • 01:00multi level
  • 01:02dynamic and diverse sighted,
  • 01:04interventions.
  • 01:06And then definitely better attend
  • 01:07to the workers and the
  • 01:08systems and the communities
  • 01:10that
  • 01:11our implementation interventions are engaging
  • 01:13with. And so one way
  • 01:14that we do that is
  • 01:15through these qualitative methods seminars
  • 01:17where we bring in leaders
  • 01:18in the field like Doctor.
  • 01:19Kim, and also developing and
  • 01:21testing new methods within the
  • 01:22studies that our center is
  • 01:24involved with.
  • 01:25And so if you want
  • 01:26to be more involved just
  • 01:27absolutely send me an email
  • 01:29and be in touch. Many
  • 01:30of the people working here
  • 01:31have
  • 01:32massive qualitative datasets that are
  • 01:34also integrating into quantitative datasets.
  • 01:36And so we'd be we'd
  • 01:38be thrilled just to talk
  • 01:39to you more about it
  • 01:40and to get you involved.
  • 01:42And so now I'm eager
  • 01:43to hand over the rest
  • 01:44of the hour to our
  • 01:45guest scholar, Professor Bo Khin.
  • 01:47She's an assistant professor of
  • 01:48psychiatry at the Harvard Medical
  • 01:50School and an investigator with
  • 01:51the VA Center for Healthcare
  • 01:53Organization and Implementation
  • 01:55Research.
  • 01:57She's an interdisciplinary
  • 01:58scholar that has a really
  • 01:59unique and interdisciplinary
  • 02:01background,
  • 02:02which maybe I'll talk about.
  • 02:04She holds a PhD in
  • 02:05electrical engineering and computer science
  • 02:07with expertise in systems engineering
  • 02:09that she's since applied
  • 02:11to health systems engineering, which
  • 02:13is really a foundation of
  • 02:14of implementation practice and and
  • 02:16implementation science.
  • 02:18She's has more than a
  • 02:19decade of experience and expertise
  • 02:21with health services research
  • 02:23particularly anchored in her complex
  • 02:24work for the Veterans Administration.
  • 02:27And her current grants
  • 02:29are focused on implementing
  • 02:30for example, a peer intervention,
  • 02:33for veterans that are leaving
  • 02:34incarceration
  • 02:36to improve reentry support,
  • 02:38multiple high level mental health
  • 02:39care systems improvement projects to
  • 02:41enhance quality and uptake of
  • 02:42mental health services,
  • 02:45EHR,
  • 02:46electronic health record systems improvements,
  • 02:48youth drug use prevention, and
  • 02:49many, many more.
  • 02:51And she has diverse expertise
  • 02:53that's really thoughtfully engaged,
  • 02:55really big qualitative
  • 02:57and quantitative datasets,
  • 02:59which is why we have
  • 03:00her today.
  • 03:01And so we look forward
  • 03:02to her talk titled matrix
  • 03:04multiple case study, a systematic
  • 03:06mixed methods approach
  • 03:08to examine
  • 03:09context and mechanisms of action
  • 03:11that influence implementation
  • 03:12outcomes. So thank you again
  • 03:14and welcome.
  • 03:19Thank you so much for
  • 03:20that wonderful introduction.
  • 03:23I feel that all the
  • 03:24projects and things like that
  • 03:26that you've mentioned are only
  • 03:27possible through great collaborations that
  • 03:29I've been able to have
  • 03:29with colleagues,
  • 03:31who are leading those important
  • 03:32projects.
  • 03:33So I look forward to
  • 03:35having this screen start to
  • 03:36ways in which we might
  • 03:37be able to look for
  • 03:38collaborations in the future as
  • 03:40well.
  • 03:40So thank you again for
  • 03:41the introduction.
  • 03:43So as we are getting
  • 03:44started here see whether I
  • 03:46can move the slide.
  • 03:51Wanted to say a special
  • 03:52thanks to the codevelopers
  • 03:54of the NMCS method that
  • 03:56I'll talk about today,
  • 03:57especially at the VA's
  • 03:59behavioral health quality enhancement research
  • 04:01initiative or query program. And
  • 04:04I also, of course, wanted
  • 04:05to thank colleagues to the
  • 04:06society with society for implementation
  • 04:09research collaboration,
  • 04:10implementation research institute,
  • 04:12as well as various query
  • 04:14networks without which really does
  • 04:16work. And anything else that
  • 04:17I do in implementation science
  • 04:19would not be flexible.
  • 04:21Then just before we get
  • 04:23started, one more slide. In
  • 04:24terms of I have no
  • 04:25conflicts of of interest to
  • 04:27report, and, of course, the
  • 04:29views to be shared today
  • 04:30are all my own.
  • 04:33So I would like to
  • 04:35see a raise of hands
  • 04:36actually for those of you
  • 04:37in the room.
  • 04:38When you introduce yourself, how
  • 04:40many of you say that
  • 04:40you're an implementation scientist?
  • 04:44There are quite a few
  • 04:44hands here, for
  • 04:46those of you online just
  • 04:48reporting out. So it looks
  • 04:50like it's very possible that
  • 04:51many of the things that
  • 04:52I may be discussing are
  • 04:53familiar to you already and
  • 04:55maybe topics that you think
  • 04:56about a lot. So I'd
  • 04:57really love to hear your
  • 04:59your thoughts on what is
  • 05:00to be shared. If we
  • 05:01can leave some time for
  • 05:02discussion, that'll be really great
  • 05:03too. And that, of course,
  • 05:04goes to those of you
  • 05:06joining online as well. I
  • 05:08will try to leave time
  • 05:09for being able to check,
  • 05:11Chad or other ways in
  • 05:12which you might be able
  • 05:13to connect with the room
  • 05:13as well.
  • 05:15So for implementation science
  • 05:17to be useful, I think
  • 05:18there are many,
  • 05:20stories out there as to
  • 05:21how to make that happen.
  • 05:22But when it comes down
  • 05:23to it, I think it
  • 05:24is about making sure that
  • 05:25the science is advancing knowledge
  • 05:28that can make
  • 05:29implementation
  • 05:30go well. So I think,
  • 05:31ultimately, that's it. And I
  • 05:33think, the questions that our
  • 05:35teams that I'm working with
  • 05:36are interested in answering are,
  • 05:38So in order to do
  • 05:39that, what works? And then
  • 05:41taking one step beyond that,
  • 05:43what works and for whom
  • 05:44and how since the same
  • 05:45thing may not necessarily work
  • 05:48in all different cases.
  • 05:50So that really is about
  • 05:52asking the question of what
  • 05:54happens, but more than just
  • 05:55on average. So because there
  • 05:58may be so much variability
  • 05:59when it comes to resources
  • 06:01or organizational
  • 06:02culture,
  • 06:03population needs, etcetera.
  • 06:04It, once again, is unlikely
  • 06:06that the same kind of
  • 06:07ways of going about innovation
  • 06:09is going to work in
  • 06:10all places. So thinking about
  • 06:12what works and having analytic
  • 06:14methods to be able to
  • 06:15look into
  • 06:16what works for whom and
  • 06:17how is a big interest
  • 06:18of mine and look forward
  • 06:19to discussing that with you
  • 06:21today.
  • 06:24So just a quick glance.
  • 06:25We'll we'll actually go through
  • 06:27the steps of the MMCS,
  • 06:28together today. But what MMCS
  • 06:31can help explore are things
  • 06:32like what are the factors
  • 06:33that can drive implementation success
  • 06:35and challenges,
  • 06:36and how do implementation outcomes
  • 06:38differ across different contexts. So
  • 06:41this method can be helpful
  • 06:42for looking at these types
  • 06:43of questions.
  • 06:44And in introducing this method,
  • 06:46I think at the core
  • 06:47of it is
  • 06:49a process where it helps
  • 06:50to systematically
  • 06:51analyze multiple sources of data,
  • 06:54multiple contexts of data, and
  • 06:56then it uses, as a
  • 06:58structure, matrices to be able
  • 07:00to identify patterns, put them
  • 07:02together,
  • 07:03the ability to increase the
  • 07:04dimensions that we look at,
  • 07:05etcetera.
  • 07:08So in terms of starting
  • 07:09with MMCs, we sort of
  • 07:11were talking about it a
  • 07:12minute ago.
  • 07:13There's a lot of variability.
  • 07:15We think oftentimes we refer
  • 07:17to an example like, oh,
  • 07:18implementing an innovation
  • 07:20in a rural clinic versus
  • 07:22implementing it in a large
  • 07:23urban hospital might be very,
  • 07:25very different with the context
  • 07:26being different. And so there
  • 07:28may be very different challenges
  • 07:29you can imagine as well
  • 07:30as different drivers of success
  • 07:32as at each of those
  • 07:33sites.
  • 07:33What might be interesting to
  • 07:35think about, and this is
  • 07:35just a thought question for
  • 07:37all of us, is actually
  • 07:38we think it will be
  • 07:39different, but there may be
  • 07:40cases in which it may
  • 07:41not be actually that different
  • 07:42either. And we actually don't
  • 07:44know until we look depending
  • 07:45on the type of innovation
  • 07:46or depending on type of
  • 07:48resources, type of people involved.
  • 07:50Maybe there isn't as very
  • 07:51much variability as expected. So
  • 07:53what's expected? How do you
  • 07:55look at it? What's unexpected?
  • 07:57But how can we uncover
  • 07:58that? Those are all part
  • 07:59of things that MMCs is
  • 08:01interested.
  • 08:03So one gap that MMCs,
  • 08:05I think, tries to fill.
  • 08:06So, of course, there's a
  • 08:08lot of multisite
  • 08:09studies going on. Looking at
  • 08:11variation
  • 08:12in context in and of
  • 08:13itself may not be that
  • 08:15rare. Right? So we try
  • 08:16to understand how context
  • 08:18differ. I think in a
  • 08:19way, what might be a
  • 08:20little bit less common
  • 08:22is how those different contexts
  • 08:24may be directly linked in
  • 08:26a traceable way to specific
  • 08:28sort of phenomena of interest
  • 08:30when it comes to implementation.
  • 08:32So, for example, let's say
  • 08:33implementation success is what we're
  • 08:35interested in. There may be
  • 08:36varying levels of it. How
  • 08:38do we actually do this
  • 08:39investigation to really link all
  • 08:41the beta pieces with many
  • 08:42different pieces together in a
  • 08:44visible, traceable way,
  • 08:46in a way that can
  • 08:47perhaps be navigatable between different
  • 08:50projects as well? So that's
  • 08:51sort of what MCS is
  • 08:52trying to do in this
  • 08:53case.
  • 08:54In doing so, MCS tries
  • 08:56to also pull on different
  • 08:57sources of data as much
  • 08:59as possible.
  • 09:00So, examples of this may
  • 09:02be between our platform
  • 09:03interviews.
  • 09:04They can come from different
  • 09:06documents, different metrics,
  • 09:07maybe quantitative as well. And
  • 09:09then observational data too. So
  • 09:11this is not an exhaustive
  • 09:12list by any means, but
  • 09:13it has the ability to
  • 09:14be able to work with
  • 09:15different types of data. So
  • 09:17then that allows us to
  • 09:19look at the process of
  • 09:20implementation in a pretty comprehensive
  • 09:22way. And once again, it
  • 09:24is about making visible all
  • 09:25the different players or influencing
  • 09:28factors on being able to
  • 09:29do that in a structured
  • 09:31way is the goal.
  • 09:35So another thing that NOCS
  • 09:37can be helpful with is
  • 09:38to mention different players, right,
  • 09:40or different influencing factors. What
  • 09:42might be the interactions between
  • 09:43them? When is it that
  • 09:45both teams need to be
  • 09:46together to work well? Whereas
  • 09:48depending on the context, maybe
  • 09:50one is enough or maybe
  • 09:51even if both exist, it
  • 09:52doesn't work. So for example,
  • 09:54factors like leadership support for
  • 09:55an implementation
  • 09:57exists, or there is enough
  • 09:58patient engagement that may suffice
  • 10:00in some cases and may
  • 10:01not. So being able to
  • 10:03sort of understand what are
  • 10:04those cases so that, eventually,
  • 10:06the goal could be that
  • 10:07you can tailor strategies in
  • 10:09a way that's meaningful for
  • 10:11different contexts if we know
  • 10:13if we have the data
  • 10:14and the evidence to know
  • 10:15that different types of emphases
  • 10:17work better in different situations.
  • 10:20So overview of MMCs. So
  • 10:22as I, in recent years,
  • 10:24had opportunities to be able
  • 10:25to discuss this with different
  • 10:27groups and being able to
  • 10:28share our teams now, I've
  • 10:30tried out different ways of
  • 10:31doing this. First of all,
  • 10:32saying all the steps first
  • 10:33and then putting an example
  • 10:35trying to put an example
  • 10:37together.
  • 10:38So today, I'm going to
  • 10:39do the latter where we'll
  • 10:40walk through the step using
  • 10:42kind of an illustrative example
  • 10:43of a project. So you
  • 10:45all can please tell me
  • 10:47if that does not work.
  • 10:49I'll try to hone it
  • 10:50for next time. But today,
  • 10:51we'll give that one a
  • 10:52try and see how it
  • 10:53goes.
  • 10:54So the particular evidence based
  • 10:56practice that I'll use for
  • 10:58this example is a collaborative
  • 10:59chronic care model.
  • 11:01So we'll use this as
  • 11:02an example. And this care
  • 11:03modeling is is an evidence
  • 11:05based care model that has
  • 11:06six different elements that you
  • 11:08see up here. So it
  • 11:09has this full workflow redesign
  • 11:12where it is really about
  • 11:14redesigning work goals of an
  • 11:15interdisciplinary
  • 11:16team so that they can
  • 11:17better deliver anticipatory care, coordinated
  • 11:20care that is really meeting
  • 11:22the needs of the patients.
  • 11:23There's another element of veteran
  • 11:25or patient more widely, self
  • 11:28management support, and that is
  • 11:29so that patients can be
  • 11:31striving for their well-being even
  • 11:33if it's it's not during
  • 11:34their health care appointments, let's
  • 11:36say. And then there's an
  • 11:37element of provider decision support,
  • 11:39making sure that they have
  • 11:40access to clinical guidelines, specialty
  • 11:42expertise, etcetera.
  • 11:44And then being able to
  • 11:45really leverage information management systems
  • 11:47as well so that outcomes
  • 11:49can be tracked not just
  • 11:50individually, but at registry levels.
  • 11:53And, also, measurement based care
  • 11:54can be an accurate as
  • 11:55well. And then there's community
  • 11:57engagement.
  • 11:58No particular
  • 11:59single setting of care can
  • 12:01possibly meet
  • 12:02all the needs of an
  • 12:04individual. So understanding that how
  • 12:06do you make sure that
  • 12:07the care can be linked
  • 12:08to other resources that are
  • 12:09outside? So that's the element.
  • 12:11And underlying all of that,
  • 12:12as you see on the
  • 12:13bottom, is the sixth element.
  • 12:15But we numb we number
  • 12:16it one because we probably
  • 12:17think it's the most important
  • 12:19is to have, of course,
  • 12:20organizational and leadership support. So
  • 12:22that is just like a
  • 12:24quick overview of what this
  • 12:26care model evidence based care
  • 12:28model that this example was
  • 12:29trying to implement was. So
  • 12:31just in one slide,
  • 12:33it summarizes the trial, in
  • 12:35terms of how we worked
  • 12:37together with the VA's office
  • 12:39of mental health and suicide
  • 12:40prevention. Now they are actually
  • 12:41two separate offices. So this
  • 12:43was back then, they were
  • 12:44the OMHSP,
  • 12:45and, we worked at nine
  • 12:47different
  • 12:48VA medical centers. They're specifically
  • 12:50their, general mental health clinics
  • 12:52to implement an interdisciplinary
  • 12:54team based care model that
  • 12:55is based on the CCM
  • 12:57or the collaborative chronic care
  • 12:58model.
  • 12:59The design that we used
  • 13:00then was a step twenty.
  • 13:01We randomized the nine different
  • 13:03sites to three different start
  • 13:04times and then the implementation
  • 13:07strategy. So the thing we
  • 13:08did to be able to
  • 13:10implement the CCM was external
  • 13:12internal implementation facilitation.
  • 13:15Some of you may be
  • 13:15very familiar with that already.
  • 13:17I understand that there are
  • 13:18some students in the room
  • 13:19too. So just very briefly
  • 13:24so very briefly,
  • 13:25we had,
  • 13:26external
  • 13:27facilitators with knowledge about the
  • 13:28CCM as well as sort
  • 13:30of process improvement
  • 13:32expertise
  • 13:33come and join together with
  • 13:34an internal facilitator
  • 13:36at the site, knowledgeable about
  • 13:38the site's culture,
  • 13:39about the way in which
  • 13:40things are done, their norms,
  • 13:41etcetera. So together, they would
  • 13:43support the implementation
  • 13:44of this missing model.
  • 13:47So they received this as
  • 13:49sort of the intervention
  • 13:50of the implementation, and then
  • 13:51the technical assistance,
  • 13:53was given to them as
  • 13:54the waiting condition.
  • 13:56So that was just one
  • 13:58slide on that trial, and
  • 13:59this is just one slide
  • 14:00on what we found because
  • 14:01we will come back to
  • 14:02it if needed, but for
  • 14:03now. So we saw some
  • 14:04aspects of team functioning improve.
  • 14:06So the interdisciplinary
  • 14:08eighteen. They had better role
  • 14:09clarity. They were able to
  • 14:10have better team primacy in
  • 14:12terms of putting teams' goals
  • 14:13ahead of their individual goals.
  • 14:15We also saw some increase
  • 14:17in the several of the
  • 14:18CCM elements, the six different
  • 14:20elements in terms of the
  • 14:21workload redesign,
  • 14:22self management support, and so
  • 14:24we were able to see
  • 14:25that. It's interesting and very
  • 14:27exciting to see reduction in
  • 14:28mental health hospitalizations
  • 14:30actually of the patients that
  • 14:31were being treated by the
  • 14:32teams that we were working
  • 14:34with versus teams at actually
  • 14:36the same medical center who
  • 14:37were not undergoing the intervention
  • 14:39from our end. And then
  • 14:40it was also, of course,
  • 14:41exciting to see all cause
  • 14:43mortality
  • 14:44decrease as well. Now the
  • 14:46bold faced,
  • 14:47I just pulled over here.
  • 14:49So,
  • 14:50there was no evidence that
  • 14:52across the board at all
  • 14:53the different sites, the gains
  • 14:55were maintained.
  • 14:56And that's why we decided
  • 14:58to put this as the
  • 14:59implementation
  • 15:00phenomenon of interest to us.
  • 15:02So sustainability.
  • 15:03Right? So
  • 15:04why and how sustainably differed
  • 15:07across the different sites. And
  • 15:09so we use this as
  • 15:09the MFCS. Can you just
  • 15:11give us a quick sense
  • 15:12of timeline? So how long
  • 15:13were you facilitating
  • 15:15facilitating and then how long
  • 15:17would did you consider sustainment?
  • 15:19Yes. So in this trial's
  • 15:21case, we had one year
  • 15:23of, facilitation, active facilitation.
  • 15:26The first six months of
  • 15:27it was definitely
  • 15:28a much more structured,
  • 15:30facilitation, and then the second
  • 15:32half tapered,
  • 15:33to meet the site's needs.
  • 15:35And then when we looked
  • 15:36at how long it had
  • 15:37lasted, it was two, three
  • 15:38years down the road to
  • 15:40see whether the CCM practices
  • 15:42was still going on.
  • 15:44And so that's when we
  • 15:45realized that yes and no
  • 15:47and sometimes. That's that's big.
  • 15:48Yeah. Thank you.
  • 15:51Right. So we wanted to
  • 15:52see sort of what were
  • 15:53the different factors that played
  • 15:55a role here. And then,
  • 15:56importantly, we wanted to know
  • 15:57this because we were getting
  • 15:59ready specifically for the subsequent
  • 16:01CCM trial, which I'll talk
  • 16:03to you about, which we
  • 16:04just finished wrapping up the
  • 16:06data collection for the main
  • 16:07outcomes pieces
  • 16:09yesterday.
  • 16:10So
  • 16:11we're very excited. Well, still
  • 16:12a lot to do since
  • 16:13it's looking at sustainability. It'll
  • 16:14keep going on, but, so
  • 16:16we had to design this
  • 16:17trial. So we wanted to
  • 16:18know if we're designing a
  • 16:19trial so that we can
  • 16:20be doing better at sustainability,
  • 16:22we should really learn about
  • 16:23what is mattering when it
  • 16:25comes to sustainability.
  • 16:27So here's the nine step,
  • 16:29process. So first, we
  • 16:32established the evaluation goal. Be
  • 16:33very explicit about this. This
  • 16:35was to identify how and
  • 16:36why sustainability
  • 16:37differed at the different sites.
  • 16:39The second step is that
  • 16:41we wanted to define what
  • 16:42are we going to consider
  • 16:43to be sustained
  • 16:45CCM. So this is about
  • 16:45continued existence of CCM practices
  • 16:48practices along the lines of
  • 16:49those six different
  • 16:51elements that I mentioned earlier.
  • 16:53And then the third step
  • 16:54was to select
  • 16:55relevant domains of factors to
  • 16:57look at.
  • 16:58There can be so many
  • 17:00different things that matter. And
  • 17:02I think when it comes
  • 17:03to thinking about theories or
  • 17:05models or frameworks and choosing
  • 17:06one to be able to
  • 17:07help with this is for
  • 17:09that very reason. Now we
  • 17:10keep put some boundaries, at
  • 17:11least, around where we're getting
  • 17:13started in looking at the
  • 17:14relevant factors.
  • 17:24Implementation
  • 17:25of an innovation
  • 17:26to be used by the
  • 17:28recipients within a context
  • 17:31is activated by the facilitation.
  • 17:32And this facilitation being both
  • 17:34facilitators, like the people who
  • 17:36are doing the implementation support
  • 17:38Mhmm. As well as sort
  • 17:39of process
  • 17:40of facilitating and providing support
  • 17:42for the implementation.
  • 17:43So that's sort of the
  • 17:44different domains of factors we
  • 17:46wanted to look at for
  • 17:47this.
  • 17:48That's one through three.
  • 17:49Now step four, we wanted
  • 17:51to gather data, of course,
  • 17:53on sustainability.
  • 17:54In this particular case,
  • 17:56we focused specifically on interview
  • 17:58data with the different providers,
  • 18:00the general mental health care
  • 18:01providers at the different sites.
  • 18:03We were asking about CCM
  • 18:05practices that were still going
  • 18:07on as well as different
  • 18:08factors that may be impacted.
  • 18:10So we then analyzed that
  • 18:12information
  • 18:13qualitatively to understand sort of
  • 18:14the extent of CCM practices
  • 18:16that are still remaining as
  • 18:18well as factors under the
  • 18:19different IFRS domains that seemed
  • 18:21relevant.
  • 18:23Yes?
  • 18:25So I know there's at
  • 18:26least one, like, validated
  • 18:28sustainability
  • 18:29or sustainment
  • 18:30tool. Do you know what
  • 18:31I'm talking about? Yes. I'm
  • 18:32wondering if you considered using
  • 18:34that or why you didn't
  • 18:35use it.
  • 18:36Yes. At that point, we
  • 18:38did not use it.
  • 18:39I think that was not
  • 18:40part of sort of the
  • 18:41data collection that had been
  • 18:43planned at that point in
  • 18:44time. So the timing of
  • 18:46this also was when we
  • 18:47were, I think, beginning to
  • 18:49pay more attention to kind
  • 18:51of measurable ways of going
  • 18:52forward with sustainment. So I
  • 18:54think right after this ended,
  • 18:56we realized, and we mentioned
  • 18:57in the paper associated with
  • 18:59this as well, well, one
  • 19:00of the ways in which
  • 19:00we would would do this
  • 19:02in a different way or
  • 19:03for the future would be
  • 19:04to have quantitative
  • 19:05measures accompany what we are
  • 19:07seeing qualitatively for sustainability.
  • 19:10Thank you for that question.
  • 19:13So,
  • 19:16in terms of, the next
  • 19:18step, we wanted to assess
  • 19:19the extent of sustainability. Therefore,
  • 19:21again, in this case, it
  • 19:22was done in terms of
  • 19:24based on the the qualitative
  • 19:25information, but definitely doable using
  • 19:28different measures here, hence, kind
  • 19:30of the ways in which
  • 19:30different, types of metrics can
  • 19:32be used for MMCs.
  • 19:34And then in this case,
  • 19:35it turned out, and this
  • 19:36is part of the results
  • 19:37too, we turned out that
  • 19:39three sites each
  • 19:41were high, medium, or low
  • 19:42levels
  • 19:43of sustainability
  • 19:44in that case. And that's
  • 19:45sort of the difference that
  • 19:46we wanted to see in
  • 19:47terms of kind of the
  • 19:48phenomenon that we're focusing on,
  • 19:50along which we would want
  • 19:51to look at the factors
  • 19:52that differed. When When we
  • 19:54went then ahead to step
  • 19:55six of identifying those relevant
  • 19:57factors that could be driving
  • 19:59this, we found the twenty
  • 20:01yes. How did you code
  • 20:03in step five? Isn't that
  • 20:04sort of nontrivial to take
  • 20:06all that qualitative data and
  • 20:08sum it up in terms
  • 20:09of high, medium, low?
  • 20:11It is not trivial at
  • 20:12all. So the because the
  • 20:14resource intensity is definitely something
  • 20:16we'll get to for sure.
  • 20:17Yeah.
  • 20:19One thing that was helpful,
  • 20:20and I'll mention this again
  • 20:21later too, is that MMCS
  • 20:23is able to take advantage
  • 20:25of, you know, already planned
  • 20:27qualitative,
  • 20:28analyses or quantitative analyses
  • 20:31and pull together
  • 20:32into a comprehensive
  • 20:34matrix and be able to
  • 20:35look at what is going.
  • 20:36So it's not necessarily that
  • 20:38teams that even outside of
  • 20:39this project that I've been
  • 20:40working with or have been
  • 20:41consulting with, it's not that
  • 20:43they,
  • 20:44have to collect necessarily
  • 20:46additional data just for the
  • 20:47MCS part. But let's say
  • 20:49they were planning a mixed
  • 20:50method study already, planning qualitative
  • 20:52analysis, which is not trivial
  • 20:55at all. Already, we're able
  • 20:57to pull that information together
  • 20:59in infrastructure format to be
  • 21:00able to look at it
  • 21:01in a comprehensive way. So
  • 21:02thank you for that question.
  • 21:04So nontrivial
  • 21:05step five, although it's half
  • 21:07of one slide,
  • 21:09and then definitely a nontrivial
  • 21:11six too because that was
  • 21:12a qualitative look at the
  • 21:13different factors as well. So
  • 21:15we had these relevant factors
  • 21:16that showed up across the
  • 21:17different sites that we were
  • 21:18looking at, and that's where
  • 21:20we kind of bring in
  • 21:21the matrix. So I'm going
  • 21:22to not sure how best
  • 21:24to point on the screen
  • 21:25here for our online,
  • 21:26members.
  • 21:27But as you can see
  • 21:28here, we can think about
  • 21:30one site where we are
  • 21:31doing this work being one
  • 21:33sort of, in this case,
  • 21:34a sheet, a spreadsheet.
  • 21:36And then we would align
  • 21:37kind of each influencing factor
  • 21:39with exactly which data source
  • 21:41they are coming from and
  • 21:42be able to lay out
  • 21:44exactly where the data is,
  • 21:46what we're looking at, with
  • 21:47whom, and for whom. And
  • 21:48that way, sometimes there's going
  • 21:50to be missing data, which
  • 21:51I think often times is
  • 21:53difficult to trace back to.
  • 21:54This is one way in
  • 21:55which we can really understand
  • 21:56what are the things that
  • 21:57are going into deciding when
  • 21:59we say,
  • 22:01a factor was relevant in
  • 22:03enabling of implementation or hindering
  • 22:05the implementation, etcetera. So we
  • 22:07organize the data in this
  • 22:08way. You can kind of
  • 22:09see the different sites making
  • 22:11up sort of the into
  • 22:12the board, dimension of the
  • 22:14matrix here.
  • 22:15And then what we do
  • 22:16using that Can I ask
  • 22:17a question? Yes.
  • 22:19So I'm just trying to
  • 22:20think about it with the
  • 22:21data filled in. So we
  • 22:22do sort let's say the
  • 22:23influence factor was
  • 22:25number of staff. Would you
  • 22:26show x's for the data
  • 22:28source, or would you put
  • 22:29the actual data source in
  • 22:30the browser? Yeah. So to
  • 22:32start, we would put the
  • 22:33actual data.
  • 22:35But that's sort of the
  • 22:36those are the steps that
  • 22:37the research team decides Okay.
  • 22:39How to abstract the data.
  • 22:40Right? So at what level
  • 22:42do we sort of,
  • 22:43reduce it down to what
  • 22:44we want to be looking
  • 22:45at? So if it was
  • 22:46a quantitative measure of, let's
  • 22:48say,
  • 22:49satisfaction provider satisfaction, then that
  • 22:52quantitative value can be what
  • 22:54goes into that particular,
  • 22:56cell from that data source
  • 22:58where we gathered that information.
  • 22:59If it's qualitative information, then
  • 23:01it's where the choice is.
  • 23:03Either,
  • 23:03we're able to put in,
  • 23:05what the data is indicating
  • 23:07as to that satisfaction,
  • 23:08or if there is one
  • 23:10step to be additionally taken,
  • 23:11we will put a summary,
  • 23:12let's say, across what we're
  • 23:13learning into that or a
  • 23:15particular indicator of what that
  • 23:17might be that the team
  • 23:18comes up with. So kind
  • 23:19of the app the number
  • 23:20of sort of abstraction level,
  • 23:22I guess that's a big
  • 23:23point of discussion and team
  • 23:25sort of decision that that
  • 23:26needs to come to. So
  • 23:27the way you did it
  • 23:28is the data source, would
  • 23:29that be the participant you
  • 23:30interviewed? And then you put
  • 23:31the sort of quote back.
  • 23:33So
  • 23:34in this study's case, yes.
  • 23:36So because we had different,
  • 23:37people that we were interviewing,
  • 23:39for the different sites. Now
  • 23:40there are multiple data source,
  • 23:42multiple types of data source
  • 23:43studies that we've used this
  • 23:45for too. So they can
  • 23:46be, for example, all employee
  • 23:48survey data
  • 23:49might be indicating
  • 23:50that the average percent of
  • 23:52satisfaction might be. Then that
  • 23:53would be a data source
  • 23:54that put in there as
  • 23:55well. Oh, gosh. It's flexible.
  • 23:57Exactly. Exactly. It's flexible. Another
  • 23:59point I hope to return
  • 24:00to because I would love
  • 24:01to discuss with you all
  • 24:03how to
  • 24:03better use that point as
  • 24:05well moving forward.
  • 24:06So using this kind of,
  • 24:07data,
  • 24:09step eight is to do
  • 24:10first looking at sort of
  • 24:12within site,
  • 24:14information.
  • 24:14So because there are multiple
  • 24:16data sources, ideally, from which
  • 24:18we're drawing, we wanna focus
  • 24:19on,
  • 24:20what within data the different
  • 24:22data sources are saying about
  • 24:23sort of the way in
  • 24:24which that factor might be
  • 24:25hindering
  • 24:26or enabling,
  • 24:28implementation.
  • 24:29And then once we designate
  • 24:30that, then we are ready
  • 24:32with that field to be
  • 24:33able to then look
  • 24:35cross site wise as to
  • 24:37if there are sites at
  • 24:38which implementation, in this case,
  • 24:40sustainability
  • 24:41has gone successfully, less successfully,
  • 24:44etcetera.
  • 24:44How do their sort of
  • 24:46influencing factors and the extent
  • 24:47to which they were existent
  • 24:49differ? So going back briefly
  • 24:51to this slide, we would
  • 24:53first look kind of horizontally,
  • 24:55just kind of visualizing,
  • 24:56right, to look at it
  • 24:57site wise. And then once
  • 24:59we're able to determine what
  • 25:00site wise analysis looks like,
  • 25:02we're then able to have
  • 25:03a structure that's set up
  • 25:04so that you can look
  • 25:05in a way systematically
  • 25:07across the sites as well.
  • 25:09And once again, it's about
  • 25:10kind of understanding where the
  • 25:11cells are, how they are
  • 25:13filled, which ones are actually
  • 25:14linking versus not. So that's
  • 25:15the advantage of being able
  • 25:17to structure in this way.
  • 25:18Once again, traceability,
  • 25:20documentation,
  • 25:21and being able to trace
  • 25:22back.
  • 25:25So we're working on kind
  • 25:26of different ways in which
  • 25:27we wanna visualize what we
  • 25:28eventually come to. And this
  • 25:30sort of goes back to
  • 25:30what you were saying. So
  • 25:31this was a quite raw
  • 25:32matrix that we dealt with
  • 25:34here. So how we actually
  • 25:35put that together into a
  • 25:37visualization that actually makes sense
  • 25:38is something that we're continuing
  • 25:40to work on. For our
  • 25:41publication on this particular,
  • 25:43project, this is kind of
  • 25:45what we came to in
  • 25:46terms of wanting to sort
  • 25:47of organize by, the framework
  • 25:49that we used, the IPRIS
  • 25:51domain, the different influencing factors
  • 25:53that seem to pop out
  • 25:54more than others, and then
  • 25:56grouping sort of by how
  • 25:57the low sites did, medium
  • 25:59sites did, high sustainability sites
  • 26:01did, and being able to
  • 26:03pictorially,
  • 26:04if possible, indicate sort of
  • 26:05the direction in which or
  • 26:06the how strongly a certain
  • 26:08factor was indicated.
  • 26:09This is an evolution,
  • 26:11I must say. So I
  • 26:12think part of what I
  • 26:13would love to hear everyone's
  • 26:14thoughts on and going forward
  • 26:15after today too is to
  • 26:16think together about visualization and
  • 26:18ways to make this really
  • 26:19more useful too. But this
  • 26:20is what is in our
  • 26:21paper for this particular study.
  • 26:24Some of the takeaways are
  • 26:26So could would you mind
  • 26:27going back? Oh, sure. So
  • 26:29when I saw that matrix,
  • 26:30it seemed to me I
  • 26:31thought, oh, this is a
  • 26:32way of turning the qualitative
  • 26:34data into
  • 26:35quantitative data so you can
  • 26:36actually run a regression
  • 26:38where the dependent variable could
  • 26:41be this three level sustainability,
  • 26:43and then the independent variables
  • 26:45are all the different factors
  • 26:46in the rows. And then
  • 26:48you have, you know, it's
  • 26:49Yeah. You have a random
  • 26:50effect for Yes. Facility
  • 26:52or a fixed effect for
  • 26:54facility, and,
  • 26:55you could do all of
  • 26:56that rather than this, which
  • 26:58is essentially a univariate
  • 26:59analysis.
  • 27:01So I think there are.
  • 27:02That is very true. And
  • 27:03I I wanted to actually
  • 27:04get to talk about sort
  • 27:06of the complementarity
  • 27:07of MMCs with existing methods
  • 27:09too. Because I think some
  • 27:10of the structuring, some of
  • 27:12the readying the data, some
  • 27:14of, again, putting it in
  • 27:15this format, I think can
  • 27:16be very complimentary
  • 27:17with many different ways in
  • 27:19which that next analysis is
  • 27:21going to be done to
  • 27:22make sense of the data.
  • 27:23In this case, we did
  • 27:25it in this particular way
  • 27:26because we were trying to
  • 27:27stay true to kind of
  • 27:28the qualitative,
  • 27:30school of thought of being
  • 27:31very careful with quantifying some
  • 27:33of the data to be
  • 27:34able to claim that it
  • 27:35indeed is one variable being
  • 27:37able to represent something in
  • 27:39a rep in a statistically
  • 27:41representative way. So that's why
  • 27:43in this case, we decided
  • 27:44to really go with being,
  • 27:46explanatory, being able to find
  • 27:47examples of what these cases
  • 27:49could be, but not claiming
  • 27:51that this may be a
  • 27:52frequent or a statistically representative,
  • 27:55way of being able to
  • 27:56show. So this was a
  • 27:57show of possibilities, I guess,
  • 27:58in that sense. So yes.
  • 28:00But I I love what
  • 28:01you mentioned. Yes. That's exactly
  • 28:02kind of what we want
  • 28:03want to be able to
  • 28:04do. We want to see
  • 28:05where and which parts of
  • 28:06these steps of MMCs can
  • 28:08be really helpful for other
  • 28:09analytical steps too in terms
  • 28:11of preparation
  • 28:12and structure, etcetera.
  • 28:15So some of the things
  • 28:16that came through are things
  • 28:18like,
  • 28:19staff and leadership turnover. They
  • 28:20were present everywhere. I mean,
  • 28:22it was kind of a
  • 28:23ubiquitous issue,
  • 28:24and hindering about to be
  • 28:26hindering. This collaborativeness
  • 28:27and teamwork piece, it was
  • 28:29present present and enabling at
  • 28:31a lot of the high
  • 28:31and medium sustainability sites, and
  • 28:33it was not enabling. It
  • 28:35was more present and just
  • 28:36neutral.
  • 28:37So at the low sustainability
  • 28:39sites.
  • 28:40Also, consistent and strong, specifically
  • 28:42internal facilitator
  • 28:44came out to be important.
  • 28:45And it was really interesting
  • 28:47to see that at the
  • 28:47high sustainability
  • 28:48sites, they really found this
  • 28:50internal facilitator, somebody there to
  • 28:52be able to really be
  • 28:53the expert and someone that
  • 28:55can carry the implementation to
  • 28:56be a big deal.
  • 28:57You may recall me mentioning
  • 28:58a few minutes ago that
  • 29:00all this was so that
  • 29:01we could better prepare for
  • 29:03this current new trial of
  • 29:04this. And here's sort of
  • 29:06the ways in which we
  • 29:07specifically use this information. So
  • 29:08we are still using,
  • 29:10external internal facilitation. And we
  • 29:12made changes to that in
  • 29:14the sense that we knew
  • 29:15that we needed to focus
  • 29:16a little more deeply on
  • 29:17knowledge retention, specifically during transition.
  • 29:20So we try to think
  • 29:21about ways in which as
  • 29:22we work on implementation support
  • 29:24processes,
  • 29:25how we would translate knowledge
  • 29:27to and keeping knowledge documented
  • 29:29at the site.
  • 29:30We had the danger of
  • 29:32being seen as, oh, we
  • 29:33are external consultants coming in
  • 29:35who are running the show
  • 29:36and once we leave,
  • 29:37back to usual. They're normal.
  • 29:39So that was one of
  • 29:40the things we'd want wanted
  • 29:41to make sure. Collaboration wise,
  • 29:43because it was important,
  • 29:45we also wanted to make
  • 29:46sure that regular CCM related
  • 29:48information exchange was happening both
  • 29:51in terms of the interdisciplinary
  • 29:52team members of the general
  • 29:54mental health as well as
  • 29:55with different levels of leadership.
  • 29:56So this was really building
  • 29:58into kind of our planned
  • 29:59implementation and ways in which
  • 30:01you're guiding the internal facilitator
  • 30:03and other side personnel as
  • 30:04to specific email templates that
  • 30:06can be used or ways
  • 30:07in which there are sequences
  • 30:08to make sure, for example,
  • 30:10if you're,
  • 30:11communicating with somebody up the
  • 30:12chain, you include everybody between
  • 30:14yourself and the chain for
  • 30:14that communication types of things
  • 30:14that may not be necessarily
  • 30:15implementation,
  • 30:25really, really helpful for ongoing
  • 30:27sort of capacity building at
  • 30:29the different sites as well.
  • 30:30And this piece of still
  • 30:31internal facilitators,
  • 30:33we very deliberately,
  • 30:35instead of us being seen
  • 30:37as the facilitators of the
  • 30:38work, made sure that the
  • 30:39locus of control was more
  • 30:41with the internal facilitator.
  • 30:43We also
  • 30:44made a change in terms
  • 30:45of not working with a
  • 30:46single,
  • 30:47interdisciplinary team at the sites
  • 30:49this time around, but at
  • 30:50the service level where they
  • 30:52had more
  • 30:53has control, a little more
  • 30:54say, a little more decision
  • 30:56making power in being able
  • 30:57to make these processes the
  • 30:59focus of the dissertation.
  • 31:01So we directly used what
  • 31:03we had found to be
  • 31:04able to better design,
  • 31:06sustainability
  • 31:07focused implementation trial this time
  • 31:09around.
  • 31:11So I mentioned this one
  • 31:13sort of example as a
  • 31:14way to just walk through
  • 31:15the different steps. There are
  • 31:17I just wanted to share
  • 31:18a couple other ways in
  • 31:19which it has been used
  • 31:20more than anything because I
  • 31:22wanted to also share with
  • 31:23you share with share with
  • 31:24you some, you know,
  • 31:25resources or ways in which
  • 31:27they have done some of
  • 31:28these visualizations that could be
  • 31:29helpful too.
  • 31:31So one, project,
  • 31:33that I was fortunate to
  • 31:34be involved in is this,
  • 31:36idea of being able to
  • 31:38safely graduate
  • 31:40stable mental health patients from
  • 31:41specialty mental health back to
  • 31:43primary care so that we
  • 31:44can help with mental health
  • 31:45care access at the specialty
  • 31:47care level, etcetera. So the
  • 31:48innovation there was a use
  • 31:49of a dashboard that's able
  • 31:51to really indicate which patients
  • 31:53may be appropriate for transition.
  • 31:54Of course, the decision lies
  • 31:56with the patient and together
  • 31:57with the provider, etcetera. Of
  • 31:58course, their expertise is ultimate,
  • 32:00but this is one way
  • 32:01in which they can be
  • 32:02informed that maybe it's the
  • 32:03time to have that conversation
  • 32:05if that is okay. So
  • 32:06this was also a a
  • 32:08nine VA medical center study.
  • 32:09We're looking at outcomes like
  • 32:11number of veterans to whom
  • 32:12this option,
  • 32:14was offered and then the
  • 32:16adoption that the providers had
  • 32:17of this as well. This
  • 32:19case, we used, qualitative
  • 32:21administrative
  • 32:22data to be able to
  • 32:23look at things like what
  • 32:23we're talking about, like turnover
  • 32:25rates or ways in which,
  • 32:27the satisfaction came through, etcetera.
  • 32:29And
  • 32:30this is similar, right, because
  • 32:32we were doing the study
  • 32:33in a similar time period.
  • 32:35We used similar layouts. But
  • 32:37the study, we decided to
  • 32:38actually separate out,
  • 32:40the types of, factors that
  • 32:42were seeming to be more
  • 32:43trending
  • 32:44with,
  • 32:46sort of the low through
  • 32:47low, medium, and high. So
  • 32:49you can see that the
  • 32:50presence was much stronger, for
  • 32:51example, for the high sites
  • 32:53of high kind of reach
  • 32:54and therefore implementation outcome sites.
  • 32:56When we separated that out
  • 32:57with others, which all or
  • 33:00important things that came up
  • 33:01in our data too, but
  • 33:02they didn't necessarily serve as
  • 33:04items that we found to
  • 33:06be differentiating
  • 33:07between the different sites. So
  • 33:09once again, this is just
  • 33:10one way of visualizing, and
  • 33:12we are looking for other
  • 33:13ways to do this. We
  • 33:14wanted to put this as
  • 33:15an example of a side
  • 33:16by side kind of different
  • 33:17way of looking at trending
  • 33:18versus less trending types of
  • 33:20factors this way. Also, I
  • 33:21wanted to point out,
  • 33:23sort of the way in
  • 33:24which remember the step where
  • 33:26we brought in the IPRIS
  • 33:27as the framework that would
  • 33:28guide us? It's not a
  • 33:30requirement that it, by any
  • 33:31means, has to be IPRIS.
  • 33:33It can be any sort
  • 33:34of guiding framework
  • 33:35just because it is helpful
  • 33:36for us to kind of
  • 33:37have a structure by which
  • 33:38to organize the different factors
  • 33:40that we're thinking about. In
  • 33:41this particular case, we were
  • 33:43using c for the consolidated
  • 33:44framework for implementation research. And
  • 33:47as you can see, some
  • 33:47of the factors did not
  • 33:49necessarily belong as,
  • 33:51constructs under that. Some of
  • 33:52them came directly from quantitative
  • 33:53metrics too. So that's why
  • 33:55you see some of those
  • 33:55additional lines there too. So
  • 33:57just wanted to show a
  • 33:57little bit of flexibility there
  • 33:59by sharing this.
  • 34:01And the second example,
  • 34:04is for screening for, intimate
  • 34:06partner violence.
  • 34:07So I wasn't directly involved
  • 34:09in this project, actually. I
  • 34:10was only consulting on the
  • 34:11method a little bit.
  • 34:13But if you can see
  • 34:15here, once again, it was
  • 34:16a multi site study. Their
  • 34:17outcome in this case was
  • 34:19intimate partner violence screening rate
  • 34:21and whether there was an
  • 34:22increase in that rate as
  • 34:23a result of implementing this.
  • 34:25And then they used a
  • 34:26variety of key data sources
  • 34:27in this case as well.
  • 34:28Everything from medical records to
  • 34:30surveys
  • 34:31and interviews
  • 34:32of the involved personnel. And
  • 34:34then the reason why I
  • 34:35wanted to share this example
  • 34:37was because the first author
  • 34:38of the, the paper that
  • 34:40reported on this,
  • 34:42Ajugno and Al, I
  • 34:44did a really wonderful job.
  • 34:46Not that you should be
  • 34:46reading this. I think did
  • 34:48a one really wonderful job
  • 34:49of sort of totally
  • 34:51being able to lay out
  • 34:53the nine steps that I
  • 34:54just talked about a few
  • 34:55minutes ago. So I've been
  • 34:57really actively pointing people to
  • 34:59actually this article,
  • 35:02to be able to look
  • 35:03at it because I think
  • 35:04the the color is a
  • 35:05little bit,
  • 35:06I mean, saturated here,
  • 35:08the screen. But as you
  • 35:09can see, like, they made
  • 35:10very clear
  • 35:11where the site implementation
  • 35:13success analysis was happening, like,
  • 35:15which boxes were associated with
  • 35:17kind of the influencing factor
  • 35:18analysis,
  • 35:19and then how you will
  • 35:20put them together for the,
  • 35:22within site and cross site
  • 35:23analysis as well. So I
  • 35:24was really happy to see
  • 35:25kind of a visualization
  • 35:27of the process itself. As
  • 35:28I mentioned earlier, it's one
  • 35:29I'm struggling with to figure
  • 35:31out how best to really
  • 35:32deliver and discuss and being
  • 35:34able to talk about
  • 35:35MNCS.
  • 35:37So
  • 35:38the next part is about
  • 35:42sort of MMCS
  • 35:44developments underway. I think we
  • 35:45already talked a little bit
  • 35:46about ways in which we're
  • 35:47excited to think about complementarity
  • 35:49with other,
  • 35:50kind of methods.
  • 35:52The way in which we're
  • 35:53thinking about it right now,
  • 35:54I just wanted to share
  • 35:55a couple examples and to
  • 35:56see whether there may be
  • 35:57interest in and if there
  • 35:59are things that you are
  • 36:00working on that could be,
  • 36:02meaningful,
  • 36:03for this as well.
  • 36:04One of my projects right
  • 36:05now is, trying to figure
  • 36:08out and better understand how
  • 36:09VA is implementing a new
  • 36:11congressionally mandated grant program
  • 36:14in which the VA funds
  • 36:15community organizations
  • 36:16to deliver legal services to
  • 36:18veterans.
  • 36:19Oftentimes, legal services
  • 36:21unavailability,
  • 36:23leads to them not being
  • 36:24able to access health care
  • 36:26or other services that are
  • 36:27really important for their well-being.
  • 36:28So VA is able to
  • 36:30now grant funds to the
  • 36:31external organizations. So it's a
  • 36:32new program. We're only in
  • 36:33our second year of grantees.
  • 36:36Seventy nine grantees in the
  • 36:37first year from all across
  • 36:39the United States and a
  • 36:40hundred fourteen in the second
  • 36:42current year
  • 36:43of different organizations.
  • 36:44So we have a lot
  • 36:45of, as you can probably
  • 36:46imagine, variability in terms of
  • 36:48the number of veterans that
  • 36:49they're being able to deliver
  • 36:51legal services to, etcetera. So
  • 36:52we have a lot of
  • 36:53data sources, both things that
  • 36:55we're gathering directly from grantees
  • 36:57of their experiences,
  • 36:58veterans, their experiences, but also,
  • 37:01these organizations
  • 37:02have to also submit to
  • 37:04the national program sort of,
  • 37:06quarterly data
  • 37:08on services delivered, number of
  • 37:10veterans that they deliver services
  • 37:11to costs incurred, etcetera. So
  • 37:13we have a pretty rich
  • 37:14data base here to work
  • 37:16with.
  • 37:17And so outcomes vary. How
  • 37:19and why they vary
  • 37:20are maybe there are expectations
  • 37:22as to why that may
  • 37:23be the case given the
  • 37:24variability and where they're located,
  • 37:26the populations that they're serving.
  • 37:28But it really is not
  • 37:29known as to what really
  • 37:31is driving this. So we
  • 37:33thought this is an
  • 37:35opportunity
  • 37:36to think about MMCs
  • 37:37and how it might be
  • 37:39integratable with realist evaluation.
  • 37:42Realist evaluation, some of you
  • 37:43may be familiar with it
  • 37:44already, is really well suited
  • 37:45for answering these how or
  • 37:47why types of questions, and
  • 37:49it really tries to get
  • 37:50at at its crux, it
  • 37:51really is about identifying
  • 37:53context
  • 37:54and mechanisms
  • 37:55that come together to be
  • 37:57able to lead to outcomes.
  • 37:59So identifying these configurations of
  • 38:01CMO
  • 38:02kind of are at the
  • 38:02center of our realist evaluation
  • 38:04is about. But isn't that
  • 38:05what you're trying to do
  • 38:06in on
  • 38:07CMOs also? Yes. So we
  • 38:09should be doing it in
  • 38:10different ways. We're trying to
  • 38:12learn from kind of the
  • 38:13established realist evaluation,
  • 38:15thinking and framework and the
  • 38:17way in which their evaluation
  • 38:19the robust way in which
  • 38:20they can look at things
  • 38:21causally,
  • 38:22I think, is what we're
  • 38:22trying to get at using
  • 38:23this integration. So what we're
  • 38:25thinking about right now and
  • 38:26the work that
  • 38:28keeping fingers crossed for funding
  • 38:30is to
  • 38:31be able to, get at
  • 38:33this.
  • 38:34Right before we get there,
  • 38:35some of you may be
  • 38:35really familiar. Again, I I
  • 38:37know many of you raised
  • 38:38your hands, so maybe familiar
  • 38:39with what we mean by
  • 38:40mechanisms, but I'm still trying
  • 38:42to figure this out. And
  • 38:44I'm thinking about it as
  • 38:45sort of processes
  • 38:47through which interventions
  • 38:49produce outcome. So, like, one
  • 38:50example that I always try
  • 38:51to think of is, like,
  • 38:53let's say there's, like, an
  • 38:54audit and feedback type of
  • 38:55strategy
  • 38:56that is put in place
  • 38:57to, carry out implementation,
  • 38:59then that might enhance clinician's
  • 39:00sort of awareness
  • 39:02of sort of what they
  • 39:02are doing or what their
  • 39:03their peers are doing, what's
  • 39:04being expected of it, etcetera.
  • 39:06And that awareness
  • 39:07can act as that mechanism
  • 39:09that then
  • 39:10leads to the outcome of
  • 39:12improved
  • 39:13adherence to care guidelines.
  • 39:15So it's not by any
  • 39:17means any, the best example
  • 39:18or anything, but it helps
  • 39:19me kinda think about where
  • 39:21the strategies lie, where are
  • 39:23kind of mechanisms in this
  • 39:24process, and how does it
  • 39:25lead to outcomes.
  • 39:27So with that said and
  • 39:28getting to your question yes.
  • 39:30Oh, so in biostatistics,
  • 39:33we would call these processes
  • 39:34mediators.
  • 39:36And there's a very well
  • 39:37developed literature in biostatistics
  • 39:40on maybe causal mediation analysis.
  • 39:42And a number of us
  • 39:43here in our center and
  • 39:44other faculty here are doing
  • 39:47statistical methods work in mediation
  • 39:49analysis. Indeed. Indeed. And one
  • 39:51one,
  • 39:52kind of area or direction
  • 39:54of complement clarity that I
  • 39:55would like to talk about
  • 39:56is ways in which, again,
  • 39:58Canada data preparation,
  • 39:59ways in which we're able
  • 40:00to see the links
  • 40:02so that that can inform
  • 40:04different types of analysis when
  • 40:05it comes to wanting to
  • 40:06understand how these are linked,
  • 40:08whether it's in this realist
  • 40:09evaluation way or it's using
  • 40:11other, as you mentioned, established
  • 40:13methods on the more quantitative
  • 40:14and mediation analysis, etcetera. What's
  • 40:16the information that we're gathering
  • 40:18to be able to inform
  • 40:19those structures? Mhmm. Hopefully.
  • 40:22MFS has a place and
  • 40:23that is our hope.
  • 40:26So,
  • 40:27let's see.
  • 40:29So in terms of configuration,
  • 40:31exact I just wanted to
  • 40:32put this up here as
  • 40:33an example. I know the
  • 40:34writing is a little small.
  • 40:35But let's say we are
  • 40:36looking for a kind of
  • 40:37outcome, the outcome that veterans
  • 40:38are actually served by this
  • 40:40legal services for veterans program.
  • 40:42Then something that's really necessary
  • 40:44for that outcome to happen
  • 40:46could be that veterans have
  • 40:47to be aware that the
  • 40:49is issue that they're experiencing
  • 40:50is a legal issue. This
  • 40:52actually is not necessarily the
  • 40:53case. They might not think
  • 40:54of disputes or difficulty with
  • 40:57their housing landlord situation to
  • 40:58be a legal matter necessarily.
  • 41:00That might not be the
  • 41:01first thought, but their awareness
  • 41:02is actually important for them
  • 41:03to then seek and receive
  • 41:05help legally. So if that's
  • 41:07what needs to happen, then
  • 41:08some guidance
  • 41:09existing to be able to
  • 41:11let them know that this
  • 41:12is a legal issue might
  • 41:13be an important sort of
  • 41:14context to have in place.
  • 41:16As you can see, that's
  • 41:17just one sort of c,
  • 41:18m, and o.
  • 41:20But as you can imagine,
  • 41:21it probably is not the
  • 41:22only configuration that exists in
  • 41:24any programmatic scenario.
  • 41:26Oftentimes, they're not just simply
  • 41:28configurations. They are
  • 41:30interlinked.
  • 41:31They are networks, actually. Right?
  • 41:33There may be ways in
  • 41:34which the same context links
  • 41:35to different mechanisms. There are
  • 41:36ways in which same mechanisms
  • 41:38also lead to different outcomes.
  • 41:40So ways in which we're
  • 41:41able to sort of think
  • 41:43about these networks, this is
  • 41:44where I'm hoping
  • 41:46that being able to really
  • 41:47put the data together and
  • 41:49structure it in a
  • 41:51traceable way can be helpful.
  • 41:53Specifically speaking, what we are
  • 41:55thinking about, and we're still
  • 41:56much in development, so this
  • 41:57is not out anywhere,
  • 42:00is kind of in this
  • 42:01kind of a way. It's
  • 42:01similar to what you saw
  • 42:03earlier. But let's say now
  • 42:04we're thinking about specific configurations
  • 42:06of these context mechanism and
  • 42:08outcomes.
  • 42:10If we're able to think
  • 42:11about that, we can see
  • 42:12for which grantees what types
  • 42:14of configurations
  • 42:15might exist. And there may
  • 42:17be different combinations of context
  • 42:19one being associated with mechanism
  • 42:20two and outcome two. It
  • 42:22may be one with both
  • 42:24mechanisms put putting a role
  • 42:26and then with, certain other
  • 42:27outcome, etcetera. So by being
  • 42:29able to put it in
  • 42:30this way, we're able to
  • 42:31see where the overlaps might
  • 42:33be.
  • 42:34And, again, we can look
  • 42:35at it in a site
  • 42:36specific way first, but once
  • 42:38we know what are, existing
  • 42:39at the site level, we
  • 42:41can look at it across
  • 42:42the different, in this case,
  • 42:43grantees with different locations or
  • 42:45settings at which implementation is
  • 42:47being been done. And sort
  • 42:48of circling back to your
  • 42:49point as well, oftentimes,
  • 42:51the, parameterization
  • 42:53or the understanding
  • 42:54or the context in which
  • 42:55I think the more the
  • 42:56other models you are talking
  • 42:57about are built need the
  • 42:59contextual
  • 43:00sort of knowledge and expertise
  • 43:01of where that might come
  • 43:02from. Some of that, I
  • 43:04think, can come from whether
  • 43:06it's information directly from the
  • 43:08data or in realist evaluation
  • 43:10or realist sense of this
  • 43:11synthesis that looks at the
  • 43:12literature, etcetera, is also a
  • 43:14big part of that realist
  • 43:15evaluation to to come up
  • 43:17with kind of a theory
  • 43:18of how programs work. So
  • 43:19that can also lead to
  • 43:21identifying these CMO networks
  • 43:24or configurations that can inform
  • 43:26whether they may be more
  • 43:27quantitative
  • 43:28or qualitative ways of being
  • 43:30able to model how these
  • 43:32mechanisms play a role in
  • 43:33leading to outcomes when a
  • 43:35certain context is possible. So
  • 43:36we're trying to think about
  • 43:38ways in which we can
  • 43:40integrate and learn from as
  • 43:42well as contribute to ways
  • 43:43in which realist evaluation can
  • 43:45move forward to once again
  • 43:46get up to how and
  • 43:47why.
  • 43:50So this next thing is
  • 43:51also not out of it
  • 43:52anywhere.
  • 43:54So I feel very vulnerable
  • 43:55talking about all these pieces.
  • 43:57And, again, I have no,
  • 43:59publication to point to or
  • 44:00anything for any of these
  • 44:01later slides.
  • 44:03So this is what I
  • 44:04just showed you. Right? Now
  • 44:05let's say we did this
  • 44:07and understood this for this
  • 44:08program that I'm evaluating.
  • 44:10So this study, we're able
  • 44:11to understand what are the
  • 44:13CMO
  • 44:13configurations or networks that matter.
  • 44:17In our minds, let's, like,
  • 44:18collapse that,
  • 44:19right,
  • 44:21where that becomes information about
  • 44:23one study.
  • 44:24So for that study, we
  • 44:26can understand what are the
  • 44:27configurations, what are the networks.
  • 44:29And then what might be
  • 44:30really interesting to be able
  • 44:32to do is to see
  • 44:33whether some of those configurations
  • 44:35hold when we compare them
  • 44:37with other studies.
  • 44:39I think first place where
  • 44:40my mind goes are things
  • 44:42like there are, multiple now
  • 44:44programs
  • 44:45of research,
  • 44:46where there are related
  • 44:48studies that look at similar
  • 44:49outcomes
  • 44:50or are different, let's say,
  • 44:52implementation projects but have a
  • 44:53similar audience, etcetera. So for
  • 44:55those, are we able to
  • 44:57put studies
  • 44:58together? And, again, because of
  • 45:00the matrix structure and the
  • 45:01way in which dimensions can
  • 45:02be increased, this is possible.
  • 45:03Right? And so that's one
  • 45:05way to think about it.
  • 45:06And then really
  • 45:08exploratory,
  • 45:09I guess, if we are
  • 45:10trying to see, okay, they're
  • 45:11not all program,
  • 45:13they're not all projects under
  • 45:14one program that is expected
  • 45:16to be similar
  • 45:17in what the,
  • 45:18configurations might be.
  • 45:20But if we are able
  • 45:21to compare them because we
  • 45:22have approached in a way
  • 45:23of putting the data together
  • 45:25like this across different types
  • 45:26of studies, different types of
  • 45:28interventions even. And are there
  • 45:30sort of slightly higher level
  • 45:32takeaways
  • 45:33that are helpful for us
  • 45:34to come away with and
  • 45:35help advance some of the
  • 45:36knowledge that we have in
  • 45:37the field? So, again, feeling
  • 45:39very vulnerable, sharing.
  • 45:42Just kind of, open thoughts
  • 45:43here towards the end. But
  • 45:44I did want to kind
  • 45:45of use this opportunity to
  • 45:46not just talk about what
  • 45:47we have done, but really
  • 45:48where can we go from
  • 45:50here. And I really appreciate
  • 45:51it in the comments about,
  • 45:53okay. Oh, can't that be,
  • 45:54you know, prepared to use
  • 45:55it for this or use
  • 45:56it for that? I think
  • 45:57that's really what we wanna
  • 45:58do. We want to make
  • 45:58sure that this is something
  • 45:59that's useful. Principles that we're
  • 46:01bringing here in terms of
  • 46:02organization structure, etcetera, of the
  • 46:04data, systematic approach to things
  • 46:06can really be
  • 46:08applicable beyond this one narrow
  • 46:09way of doing things. So
  • 46:11that's sort of, I hope,
  • 46:13the way in which we
  • 46:14can move this forward beyond
  • 46:15this.
  • 46:17Considerations
  • 46:17for incorporating
  • 46:19MNCS into your projects, hopefully.
  • 46:21We can talk more, of
  • 46:22course.
  • 46:23Examples of data, as I
  • 46:25mentioned, can be quite broad.
  • 46:26So I think in terms
  • 46:27of making sure that multidisciplinary
  • 46:30collaboration exists within the group
  • 46:31to understand how best to
  • 46:33really understand
  • 46:34and make sure that especially,
  • 46:35if you have two different,
  • 46:37let's say, measures, qualitative and
  • 46:38quantitative of, let's say, staff
  • 46:40turnover,
  • 46:41how do you kind of
  • 46:41reconcile that? How do you
  • 46:43decide that which one is
  • 46:44indeed the primary if there
  • 46:46needs to be a primary
  • 46:47or other ways in which
  • 46:48you might bring them together.
  • 46:49So I think that is
  • 46:50really important to keep in
  • 46:51mind in terms of combining
  • 46:52different data. So strength, but
  • 46:54definitely needs thought. And then
  • 46:56the documentation of steps and
  • 46:58decisions, I think this goes
  • 46:59back to the word traceability
  • 47:00I've been using many times
  • 47:01today. So I think, once
  • 47:03again, what NMCs has to
  • 47:04offer is definitely,
  • 47:06formalized protocolized
  • 47:08sequence
  • 47:09of you starting always with
  • 47:11kind of defining that question.
  • 47:13So always with thinking about
  • 47:14what it is that you
  • 47:15data that you want to
  • 47:16use and deciding that together
  • 47:19and making sure that studies
  • 47:20to study study to study
  • 47:21may differ in how that
  • 47:22decision is made, but let's
  • 47:24make that explicit is the
  • 47:25goal here. So our training
  • 47:27team members, they're forming consistent
  • 47:29protocols when it comes to
  • 47:30this. So that's, of course,
  • 47:31important.
  • 47:32Yes. This is the time
  • 47:33intensity part I'm going to
  • 47:35go to.
  • 47:36So, indeed, none of those
  • 47:38steps that I mentioned are
  • 47:39like, oh, yeah. You just,
  • 47:41do it and you get
  • 47:42this, coded
  • 47:43data. No. Of course. And
  • 47:45we know from having done
  • 47:47analyses,
  • 47:48that it's very, very,
  • 47:49resource intense. Therefore, I think
  • 47:51this is the point I
  • 47:52made briefly earlier too. I
  • 47:54think where, there could be
  • 47:55an advantage is that it
  • 47:56can leverage
  • 47:58analysis that's done
  • 48:00for
  • 48:01a different purpose of the
  • 48:02study or a subsection of
  • 48:04the study that looked specifically
  • 48:06to do qualitative information
  • 48:08analysis, and then, therefore, you're
  • 48:09able to bring it into
  • 48:10this. You can then combine
  • 48:11it with quantitative analysis that
  • 48:13have been done. So it's
  • 48:14a way of really bringing
  • 48:15together different it's different mixed
  • 48:18data pieces. And I think
  • 48:19if you are proposing to
  • 48:21do so anyway because there
  • 48:22are the more established traditional
  • 48:24ways of going about this,
  • 48:25this may be one way
  • 48:26to, push this forward.
  • 48:29So complementarity,
  • 48:30I think I talked about
  • 48:31that.
  • 48:32I'm really looking forward to,
  • 48:34I think, Beyonce too, thinking
  • 48:36about ways in which this
  • 48:38can be a tailorable, easily
  • 48:39usable tool. Like, right now,
  • 48:41it's in a spreadsheet format,
  • 48:43and we're able to kind
  • 48:44of use it and I
  • 48:45am able to discuss with
  • 48:46teams as to how this
  • 48:47might be done. But if
  • 48:48there's a way in which
  • 48:49this can be made user
  • 48:50friendly, I think that's one
  • 48:51way in which people can
  • 48:53try it out more
  • 48:54too, in a easier way.
  • 48:55So thinking about analysis, visualization,
  • 48:58etcetera, I'd love your thoughts
  • 48:59on that. And then yeah.
  • 49:00I I think we're all
  • 49:01cautiously optimistic a bit about,
  • 49:05you know, leveraging,
  • 49:07developing AI methods, and other
  • 49:08things into traditional ways of
  • 49:10doing work. So I think
  • 49:11it could play a big
  • 49:12role when it comes to
  • 49:13especially that resource intensity piece.
  • 49:15So I think there are
  • 49:16ways in which this can
  • 49:18move MMCS
  • 49:19forward too. Yep. Comparison across
  • 49:21studies, all three different procedures,
  • 49:24trying to make variations
  • 49:25and studies of them very
  • 49:27traceable.
  • 49:28Formalized sequence of steps is
  • 49:29what this is about, concrete
  • 49:31data structure around which everything
  • 49:32is built. And this is
  • 49:34the main sort of,
  • 49:35original paper that had put
  • 49:38out this,
  • 49:39method. And since then, again,
  • 49:41I think other papers have
  • 49:42done a great job, for
  • 49:44example, showing the visual of
  • 49:45the methods process and things
  • 49:47like that that were done
  • 49:48in this original
  • 49:50piece. So,
  • 49:51that, I think, brings me
  • 49:52to the end of my
  • 49:53prepared slides.
  • 49:56Thank you.
  • 50:01So
  • 50:02I don't have a way
  • 50:03of seeing questions from online.
  • 50:05Can you I do. I'm
  • 50:06looking at it. So people,
  • 50:08can either raise their hands
  • 50:10if they'd like or,
  • 50:11they