2000
Dimensions of Consumer-Assessed Quality of Medicare Managed-Care Health Plans
Zaslavsky A, Beaulieu N, Landon B, Cleary P. Dimensions of Consumer-Assessed Quality of Medicare Managed-Care Health Plans. Medical Care 2000, 38: 162-174. PMID: 10659690, DOI: 10.1097/00005650-200002000-00006.Peer-Reviewed Original ResearchMeSH KeywordsAdultAgedAged, 80 and overConsumer BehaviorDiagnosis-Related GroupsFactor Analysis, StatisticalFemaleHealth Care SurveysHealth Services AccessibilityHealth StatusHumansMaleManaged Care ProgramsMedicareMiddle AgedPatient Education as TopicQuality Assurance, Health CareRegression AnalysisSocioeconomic FactorsUnited StatesConceptsManaged care health planHealth plansHealth plan levelDelivery of careHealth-promoting activitiesHealth Plans SurveySpecialist careMedicare beneficiariesOverall ratingDoctor's officeConsumer AssessmentGlobal ratingCareMedical servicesPlans SurveyReport itemsCAHPSReportSurvey itemsPlan variabilityConsumer ReportsCorresponding groupMembers' ratingsDeliveryGroup
1999
Psychometric Properties of the CAHPS™ 1.0 Survey Measures
Hays R, Shaul J, Williams V, Lubalin J, Harris-Kojetin L, Sweeny S, Cleary P. Psychometric Properties of the CAHPS™ 1.0 Survey Measures. Medical Care 1999, 37: ms22-ms31. PMID: 10098556, DOI: 10.1097/00005650-199903001-00003.Peer-Reviewed Original ResearchConceptsPrivate health insuranceHealth insurancePrivate health insurance coverageHealth plan ratingHealth plansHealth insurance coverageCAHPS global ratingConsumers' willingnessHealth Plans StudyPlan ratingsConsumer surveyInsurance coverageWillingnessHealth plan performanceSurvey measuresInsurancePlan performanceConsumersSample of individualsMedicaidCAHPS measuresHealth plan levelQuality of carePsychometric propertiesExcellent psychometric properties