2024
Patients’ Reasons for Using Out-of-Network Mental and General Medical Health Providers
Busch S, Kyanko K. Patients’ Reasons for Using Out-of-Network Mental and General Medical Health Providers. Psychiatric Services 2024, 75: 812-816. PMID: 38444357, DOI: 10.1176/appi.ps.20230212.Peer-Reviewed Original ResearchOut-of-network careMedical health providersOut-of-networkHealth providersOut-of-network providersPatients' reasonsMental health careHealth care providersIn-network providersCare providersHealth careProvider directoriesMental healthNational Internet surveyPlan enrolleesCultural competenceProvidersCarePatientsHigh qualityEnrolleesHealthParticipantsMost-cited reasonReasons
2020
Incorrect Provider Directories Associated With Out-Of-Network Mental Health Care And Outpatient Surprise Bills
Busch SH, Kyanko KA. Incorrect Provider Directories Associated With Out-Of-Network Mental Health Care And Outpatient Surprise Bills. Health Affairs 2020, 39: 975-983. PMID: 32479225, PMCID: PMC7497897, DOI: 10.1377/hlthaff.2019.01501.Peer-Reviewed Original ResearchConceptsSpecialty mental health treatmentProvider directoriesGeneral medical servicesMental health servicesMental health treatmentMental health careHealth treatmentCommercial insuranceHealth servicesNetwork billsPatientsHealth careMedical servicesSurprise billsNational surveyAdditional monitoringProvidersPercentOutpatients
2016
Patients' success in negotiating out-of-network bills.
Kyanko KA, Busch SH. Patients' success in negotiating out-of-network bills. The American Journal Of Managed Care 2016, 22: 647-652. PMID: 28557516.Peer-Reviewed Original Research