2012
Development of and Field Test Results for the CAHPS PCMH Survey
Scholle SH, Vuong O, Ding L, Fry S, Gallagher P, Brown JA, Hays RD, Cleary PD. Development of and Field Test Results for the CAHPS PCMH Survey. Medical Care 2012, 50: s2-s10. PMID: 23064272, PMCID: PMC5388834, DOI: 10.1097/mlr.0b013e3182610aba.Peer-Reviewed Original ResearchMeSH KeywordsAdolescentAdultAgedChildChild, PreschoolCommunity Health CentersConsumer BehaviorFactor Analysis, StatisticalFemaleFocus GroupsHealth Care SurveysHealth PersonnelHumansInfantInterviews as TopicMaleMiddle AgedPatient SatisfactionPatient-Centered CarePrimary Health CarePrivate PracticeReproducibility of ResultsSurveys and QuestionnairesUnited StatesYoung AdultConceptsEffective care practicesProcess of careMulti-item compositesPrimary careMedical homePediatric practiceSystems ClinicianCare practicesHealthcare providersConsumer AssessmentExpert panelSupplemental itemsPCMHCareChild versionCognitive interviewsExploratory factor analysisSurvey questionsPatientsBroad public inputClinicians
2011
Factors affecting the use of patient survey data for quality improvement in the Veterans Health Administration
Davies EA, Meterko MM, Charns MP, Nealon Seibert M, Cleary PD. Factors affecting the use of patient survey data for quality improvement in the Veterans Health Administration. BMC Health Services Research 2011, 11: 334. PMID: 22151714, PMCID: PMC3266219, DOI: 10.1186/1472-6963-11-334.Peer-Reviewed Original ResearchAttitude of Health PersonnelClinical CompetenceHealth Care SurveysHospitals, VeteransHumansInterviews as TopicMedical Staff, HospitalOrganizational Case StudiesOrganizational CulturePatient SatisfactionPatient-Centered CareQuality ImprovementSocial SupportSurgicentersSurveys and QuestionnairesSystems AnalysisUnited StatesUnited States Department of Veterans AffairsConcurrent Sexual Partnerships and Human Immunodeficiency Virus Risk Among South African Youth
Steffenson AE, Pettifor AE, Seage GR, Rees HV, Cleary PD. Concurrent Sexual Partnerships and Human Immunodeficiency Virus Risk Among South African Youth. Sexually Transmitted Diseases 2011, 38: 459-466. PMID: 21258268, PMCID: PMC3763704, DOI: 10.1097/olq.0b013e3182080860.Peer-Reviewed Original ResearchConceptsHuman immunodeficiency virusHuman immunodeficiency virus (HIV) riskSpread of HIVPrevalence of concurrencyConsistent condom useOlder South AfricansConcurrent sexual partnershipsHIV infectionImmunodeficiency virusMedian lengthRelationship power imbalancesMultivariate analysisCondom useSexual networksPrevention effortsSexual partnershipsAttitudes/behaviorsTransactional sexMonthsWomenExperienced youthMenPrevalenceVirus riskMultiple partners
2009
Older People's Experiences of Patient-Centered Treatment for Chronic Pain: A Qualitative Study
Teh CF, Karp JF, Kleinman A, Reynolds C, Weiner DK, Cleary PD. Older People's Experiences of Patient-Centered Treatment for Chronic Pain: A Qualitative Study. Pain Medicine 2009, 10: 521-530. PMID: 19207235, PMCID: PMC2841780, DOI: 10.1111/j.1526-4637.2008.00556.x.Peer-Reviewed Original ResearchConceptsPatient-provider relationshipPatient-directed careChronic painOlder adultsTreatment decisionsUniversity-based pain clinicModel of carePatient-centered carePain clinicPain treatmentPatient activationCaucasian older adultsPatients' willingnessPainSpecific treatmentPatient involvementOlder people's experiencesQuality careHealth care environmentCareCare environmentAdultsTreatmentQualitative studyProvidersPsychometric properties of an instrument to assess Medicare beneficiaries' prescription drug plan experiences.
Martino SC, Elliott MN, Cleary PD, Kanouse DE, Brown JA, Spritzer KL, Heller A, Hays RD. Psychometric properties of an instrument to assess Medicare beneficiaries' prescription drug plan experiences. Medicare & Medicaid Research Review 2009, 30: 41-53. PMID: 19544934, PMCID: PMC4195071.Peer-Reviewed Original Research
2008
Evaluating the use of a modified CAHPS® survey to support improvements in patient‐centred care: lessons from a quality improvement collaborative
Davies E, Shaller D, Edgman‐Levitan S, Safran DG, Oftedahl G, Sakowski J, Cleary PD. Evaluating the use of a modified CAHPS® survey to support improvements in patient‐centred care: lessons from a quality improvement collaborative. Health Expectations 2008, 11: 160-176. PMID: 18494960, PMCID: PMC5060434, DOI: 10.1111/j.1369-7625.2007.00483.x.Peer-Reviewed Original ResearchConceptsPatient experienceClinical Systems ImprovementSample of patientsPatient-centered careCAHPS surveyHealthcare providersSimple interventionMedical groupConsumer AssessmentSystem surveyProcess evaluationHealthcare systemHarvard Medical SchoolQuality improvementBaseline dataCareInterventionPowerful stimulusMeasurable improvementResource manualGroupSmall improvementEngaged leadershipSuccessful groupSubsequent changes
2007
The Effect of Care Team Composition on the Quality of HIV Care
Rodriguez HP, Marsden PV, Landon BE, Wilson IB, Cleary PD. The Effect of Care Team Composition on the Quality of HIV Care. Medical Care Research And Review 2007, 65: 88-113. PMID: 18184871, DOI: 10.1177/1077558707310258.Peer-Reviewed Original ResearchMeSH KeywordsAdultContinuity of Patient CareFemaleHIV InfectionsHumansInterviews as TopicMalePatient Care TeamQuality of Health CareUnited StatesConceptsMultiple cliniciansCare team compositionHIV carePneumocystis carinii pneumonia prophylaxisServices Utilization StudyHigh-quality careConsistent prescribingPhysician continuityPneumonia prophylaxisHIV CostCare coordinationCare teamMultiple physiciansMore cliniciansUtilization studiesCliniciansCare qualityCareInappropriate useEmergency servicesProphylaxisPrescribingPatientsPhysicians
2005
Hearing the patient’s voice? Factors affecting the use of patient survey data in quality improvement
Davies E, Cleary P. Hearing the patient’s voice? Factors affecting the use of patient survey data in quality improvement. BMJ Quality & Safety 2005, 14: 428. PMID: 16326789, PMCID: PMC1744097, DOI: 10.1136/qshc.2004.012955.Peer-Reviewed Original ResearchConceptsPatient survey dataPatient-centered careQuality improvement capacitySenior health professionalsQuality improvement staffQuality improvement infrastructureClinical dataCentered careHealth professionalsMedical groupSenior physiciansSurvey dataEffective interventionsPatientsPatient interactionsPatient voiceCareImprovement infrastructureQuality improvementOrganisational barriersProfessional barriersConsequent riskThe Reliability of Survey Assessments of Characteristics of Medical Clinics
Marsden PV, Landon BE, Wilson IB, McInnes K, Hirschhorn LR, Ding L, Cleary PD. The Reliability of Survey Assessments of Characteristics of Medical Clinics. Health Services Research 2005, 41: 265-283. PMID: 16430611, PMCID: PMC1681534, DOI: 10.1111/j.1475-6773.2005.00480.x.Peer-Reviewed Original ResearchConceptsHIV careHigh-quality HIV careMedical clinicsRyan White CARE ActSurvey of cliniciansQuality improvement initiativesCross-sectional surveyQuality improvement activitiesClinic assessmentMultiple informantsMedical directorsPsychometric performanceClinicImprovement initiativesCare ActCareHierarchical regression modelsCliniciansSubstantial itemRegression modelsReliability of measuresSurvey assessmentAdequate reliabilitySurvey itemsMost measuresPredictors and Consequences of Negative Physician Attitudes Toward HIV-Infected Injection Drug Users
Ding L, Landon BE, Wilson IB, Wong MD, Shapiro MF, Cleary PD. Predictors and Consequences of Negative Physician Attitudes Toward HIV-Infected Injection Drug Users. JAMA Internal Medicine 2005, 165: 618-623. PMID: 15795336, DOI: 10.1001/archinte.165.6.618.Peer-Reviewed Original ResearchConceptsInjection drug usersActive antiretroviral therapyDrug usersAntiretroviral therapyPhysicians' attitudesUnmet needMore injection drug usersHuman immunodeficiency virusQuality of careCross-sectional surveyRate of exposureCare physiciansImmunodeficiency virusOptimal careCare measuresHIV knowledgePractice characteristicsHIVPatient exposureKnowledge scorePhysiciansPhysician trainingCareExperience-based exercisesNegative attitudes
2003
What Do Collaborative Improvement Projects Do? Experience from Seven Countries
Wilson T, Berwick DM, Cleary PD. What Do Collaborative Improvement Projects Do? Experience from Seven Countries. The Joint Commission Journal On Quality And Patient Safety 2003, 29: 85-93. PMID: 12616923, DOI: 10.1016/s1549-3741(03)29011-0.Peer-Reviewed Original Research
2002
HIV Patients’ Experiences With Inpatient and Outpatient Care
Wilson IB, Ding L, Hays RD, Shapiro MF, Bozzette SA, Cleary PD. HIV Patients’ Experiences With Inpatient and Outpatient Care. Medical Care 2002, 40: 1149-1160. PMID: 12458298, DOI: 10.1097/00005650-200212000-00003.Peer-Reviewed Original ResearchConceptsOutpatient careCare experiencesPatient characteristicsInpatient stayGlobal ratingPatient experienceBetter provider-patient communicationOnly patient characteristicServices Utilization StudyProblem rateSpecific patient subgroupsProcess of careProvider-patient communicationSite of carePatient care experiencesQuality improvement effortsCohort studyHIV CostOutpatient visitsPatient subgroupsEmergency roomMultivariable modelInpatientsUtilization studiesHIVFactors Affecting Response Rates to the Consumer Assessment of Health Plans Study Survey
Zaslavsky AM, Zaborski LB, Cleary PD. Factors Affecting Response Rates to the Consumer Assessment of Health Plans Study Survey. Medical Care 2002, 40: 485-499. PMID: 12021675, DOI: 10.1097/00005650-200206000-00006.Peer-Reviewed Original ResearchConceptsResponse rateLow response rateHealth Plans Study (CAHPS) surveyHigh response rateHealth Care SurveyLogistic regression modelsPlan characteristicsNonwhite beneficiariesCare SurveyChi2 testDeterminants of nonresponseCAHPS surveySociodemographic representativenessConsumer AssessmentContact informationDisabled beneficiariesInterStudy dataHigh rateRegression modelsAssociationFurther effortsMore residentsTelephoneProfit plansStudy surveyUsing Telephone Interviews to Reduce Nonresponse Bias to Mail Surveys of Health Plan Members
Fowler FJ, Gallagher PM, Stringfellow VL, Zaslavsky AM, Thompson JW, Cleary PD. Using Telephone Interviews to Reduce Nonresponse Bias to Mail Surveys of Health Plan Members. Medical Care 2002, 40: 190-200. PMID: 11880792, DOI: 10.1097/00005650-200203000-00003.Peer-Reviewed Original Research
1997
The Boston AIDS Survival Score (BASS): a multidimensional AIDS severity instrument.
Seage G, Gatsonis C, Weissman J, Haas J, Cleary P, Fowler F, Massagli M, Stone V, Craven D, Makadon H, Goldberg J, Coltin K, Levin K, Epstein A. The Boston AIDS Survival Score (BASS): a multidimensional AIDS severity instrument. American Journal Of Public Health 1997, 87: 567-73. PMID: 9146433, PMCID: PMC1380834, DOI: 10.2105/ajph.87.4.567.Peer-Reviewed Original Research
1995
Medical patients’ assessments of their care during hospitalization
Delbanco T, Stokes D, Cleary P, Edgman-Levitan S, Walker J, Gerteis M, Daley J. Medical patients’ assessments of their care during hospitalization. Journal Of General Internal Medicine 1995, 10: 679-685. PMID: 8770720, DOI: 10.1007/bf02602763.Peer-Reviewed Original ResearchConceptsHospital careHospitalized medical patientsNon-federal acute care hospitalsHospital-based careAcute care hospitalsInpatient hospital careCross-sectional surveyProbability sampleMost patientsCare hospitalMedical patientsPatient assessmentPatient's perspectivePatientsHospitalizationHospital routineHealth statusPrompt attentionSociodemographic characteristicsTelephone interviewsCareMedical servicesHospitalOne-thirdOverall satisfaction
1991
Health-Related Quality of Life Among Patients Undergoing Percutaneous Transluminal Coronary Angioplasty
Cleary P, Epstein A, Oster G, Morrissey G, Stason W, Debussey S, Plachetka J, Zimmerman M. Health-Related Quality of Life Among Patients Undergoing Percutaneous Transluminal Coronary Angioplasty. Medical Care 1991, 29: 939-950. PMID: 1921527, DOI: 10.1097/00005650-199110000-00001.Peer-Reviewed Original ResearchMeSH KeywordsActivities of Daily LivingAdultAgedAngioplasty, Balloon, CoronaryBiphenyl CompoundsCoronary DiseaseEvaluation Studies as TopicHealth Status IndicatorsHeptanoic AcidsHumansInterviews as TopicMiddle AgedOutcome Assessment, Health CarePsychometricsQuality of LifeRandomized Controlled Trials as TopicSurveys and QuestionnairesTelephoneUnited StatesConceptsPercutaneous transluminal coronary artery angioplastyPercutaneous transluminal coronary angioplastyCoronary artery angioplastyHealth-related qualityTransluminal coronary angioplastyNew antiplatelet agentsRandomized clinical trialsQuality of lifeArtery angioplastyAntiplatelet agentsCoronary angioplastyPatient questionnaireStudy entryPatient populationSeparate clinical sitesClinical trialsPatientsClinical sitesSexual functioningTelephone administrationHome managementPhysical wellAngioplastyPsychometric propertiesTrials