2014
The Effect of Response Scale, Administration Mode, and Format on Responses to the CAHPS Clinician and Group Survey
Drake KM, Hargraves JL, Lloyd S, Gallagher PM, Cleary PD. The Effect of Response Scale, Administration Mode, and Format on Responses to the CAHPS Clinician and Group Survey. Health Services Research 2014, 49: 1387-1399. PMID: 24471975, PMCID: PMC4239855, DOI: 10.1111/1475-6773.12160.Peer-Reviewed Original Research
2002
How Are Patients' Specific Ambulatory Care Experiences Related to Trust, Satisfaction, and Considering Changing Physicians?
Keating NL, Green DC, Kao AC, Gazmararian JA, Wu VY, Cleary PD. How Are Patients' Specific Ambulatory Care Experiences Related to Trust, Satisfaction, and Considering Changing Physicians? Journal Of General Internal Medicine 2002, 17: 29-39. PMID: 11903773, PMCID: PMC1494999, DOI: 10.1046/j.1525-1497.2002.10209.x.Peer-Reviewed Original ResearchMeSH KeywordsAdultAmbulatory CareAttitude of Health PersonnelBaltimoreConfidence IntervalsDistrict of ColumbiaFemaleFloridaGeorgiaHumansMaleMiddle AgedMultivariate AnalysisOutcome Assessment, Health CarePatient ParticipationPatient SatisfactionPhysician-Patient RelationsQuality of Health CareSurveys and QuestionnairesConceptsPatient trustLower overall ratingsLarge national health insurerAmbulatory care experiencesMost patientsMultivariable analysisNational health insurerOverall ratingPatient reportsMedical informationAmbulatory settingPatient experienceMedical careCare experiencesPhysiciansHealth care organizationsPatient problemsTelephone surveyHealth informationMore trusting relationshipCare organizationsPatientsHealth insurersProblem experience
2001
Adjusting for Patient Characteristics When Analyzing Reports From Patients About Hospital Care
Hargraves J, Wilson I, Zaslavsky A, James C, Walker J, Rogers G, Cleary P. Adjusting for Patient Characteristics When Analyzing Reports From Patients About Hospital Care. Medical Care 2001, 39: 635-641. PMID: 11404646, DOI: 10.1097/00005650-200106000-00011.Peer-Reviewed Original ResearchConceptsPatient characteristicsHospital careHealth statusPatient-reported problemsCoordination of careTypes of patientsSample of patientsQuality improvement effortsInvolvement of familyPatient genderPatient preferencesHospital differencesPatientsHospital staffPhysical careConsistent associationHospitalHospital rankingsCareTelephone surveyImportant predictorEducation levelEmotional supportReportPresent data
2000
A Comparison of Carepartner and Patient Experiences with Hospital Care
Vom Eigen K, Walker J, Edgman-Levitan S, Cleary P, Delbanco T. A Comparison of Carepartner and Patient Experiences with Hospital Care. Families Systems & Health 2000, 18: 191-203. DOI: 10.1037/h0091846.Peer-Reviewed Original ResearchHospital experienceNon-clinical outcomesSupport of patientsDomains of careQuality improvement effortsFamily membersDischarge planningPatient satisfactionPatient responseHospital careSurgical careCarepartnersPatient experienceNationwide telephone surveyPatientsIndividual survey itemsHospital systemCareTelephone surveyFamily participationEmotional supportSurvey itemsImprovement effortsHospitalizationMore problems
1999
Use of hormone replacement therapy by postmenopausal women in the United States.
Keating N, Cleary P, Rossi A, Zaslavsky A, Ayanian J. Use of hormone replacement therapy by postmenopausal women in the United States. Annals Of Internal Medicine 1999, 130: 545-53. PMID: 10189323, DOI: 10.7326/0003-4819-130-7-199904060-00002.Peer-Reviewed Original ResearchConceptsHormone replacement therapyUse of HRTPostmenopausal womenReplacement therapyNational population-based cohortCardiac risk factorsPostmenopausal women 50Population-based cohortCurrent useRandom-digit telephone surveyYears of ageHRT useClinical factorsDiabetes mellitusWomen 50Multivariable analysisRisk factorsCardiovascular diseaseSociodemographic factorsTherapySociodemographic variationWomenTelephone surveyCohortProbability sampleCarepartner Experiences With Hospital Care
Eigen K, Walker J, Edgman-Levitan S, Cleary P, Delbanco T. Carepartner Experiences With Hospital Care. Medical Care 1999, 37: 33-38. PMID: 10413390, DOI: 10.1097/00005650-199901000-00006.Peer-Reviewed Original ResearchConceptsIndependent predictorsRegular doctorHospital experienceMultivariable regression analysisSupport of patientsDomains of carePatients' health statusNonsurgical admissionsDischarge planningPatient satisfactionEmergency hospitalizationHospital careCarepartnersNationwide telephone surveyHealth statusPatient careHospitalizationPatientsCareTelephone surveyRegression analysisFamily participationBetter awarenessFamily membersEmotional support
1992
The Relationship Between Reported Problems and Patient Summary Evaluations of Hospital Care
Cleary P, Edgman-Levitan S, McMullen W, Delbanco T. The Relationship Between Reported Problems and Patient Summary Evaluations of Hospital Care. The Joint Commission Journal On Quality And Patient Safety 1992, 18: 53-59. PMID: 1574321, DOI: 10.1016/s0097-5990(16)30507-3.Peer-Reviewed Original ResearchConceptsHealth statusAspects of hospitalizationPatients' overall evaluationPatient characteristicsSurgical patientsPatient evaluationGeneral HospitalHospital careNationwide telephone surveyTelephone surveyCareStrongest predictorReported problemsOverall evaluationAssociationStatusHospitalizationPatientsHospitalEvaluation