Individuals living with HIV/AIDS are at greater risk for developing chronic conditions, such as diabetes, cardiovascular diseases, hypertension, and cognitive impairment. Of the reported 1,326 people living with HIV in the city of New Haven, more than 64% are over the age of 502, indicating that on top of managing their HIV, these individuals must also navigate the increased risk for developing chronic diseases that accompany the aging process. In addition to the challenges that they experience related to managing chronic care needs, individuals living with HIV/AIDS are more likely to present with complex social and mental health needs such as unstable housing, lack of transportation, unemployment, substance abuse, depression, anxiety, and other psychiatric disorders. Some of these factors contribute to greater use of Emergency Department (ED) services for HIV/AIDS patients’ non-urgent needs. Leeway Inc. is Connecticut’s first and only skilled nursing and residential care housing center dedicated to caring and assisting individuals living with HIV/AIDS. Leeway is interested in characterizing the demographics of residents in their Residential Care Home (RCH) unit and identifying the underlying reasons that contribute to high ED utilization amongst RCH residents.